I have been here for 7 weeks off and on throughout 2014 and the best part of each day is when I see Kiana and the team at breakfast. The food is tasty but not the key. Kiana knows customer service like no one I have ever met. She makes it her business to be kind and helpful but Kiana even learned every one of the seven of us by name. Kiana knows our likes and little bits of personal info to make you feel at home. But Kiana won my heart and gratitude when she found out that my coworkers would not be able to go out on my birthday. Kiana did not just wish me well but she told the entire morning crew. And when I walked in, Kiana had the entire kitchen and serving crew come out to sing. And she personally bought a cake of me. Kiana is the best I have ever met when it comes to first in class service. When I leave this Friday, I will miss Kiana's friendly smile and exceptional care. Thanks for everything, Kiana - you rock!!
- Official Description (provided by the hotel):
- Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. We have 33 meeting spaces, including a 7,845 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton Indianapolis Hotel
- Indianapolis Sheraton