The hotel itself was very nice, clean, and well decorated. I just have a complaint with the fact that I had reserved king room but upon arrival received a room with 2 double beds. This wasn't even explained to me at checkout, we found out when we got to the room. I called the desk and was told that they had overbooked and had ran out of king rooms, giving them away earlier in the day. The first thing that came to mind was a scene from Seinfeld. Jerry said,"You know how to take the reservation, you just don't know how to hold the reservation. And that's really the most important part, the holding." We went ahead and stayed, but I probably wouldn't come here again based on this experience.
- Official Description (provided by the hotel):
- The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Indianapolis Hotel Indianapolis
- Westin Indianapolis
- Indianapolis Westin