We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
Ranked #32 of 182 Hotels in Indianapolis
Certificate of Excellence
Champaign, Illinois
1 review
“Great Place”
Reviewed 19 January 2014

I have stayed at several Holiday Inn Express but this one was by far the best one ever. The personnel was great. The stay was phenomenal. I would definitely recommend this hotel. It was very nice and clean.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mstee2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review, 13 February 2014
Mstee2,
Thank you for your praise for our personnel and recommendation of the hotel. It was our pleasure to provide a clean and friendly atmosphere for your stay with us. We look forward to your next trip through Indianapolis.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

295 reviews from our community

Traveller rating
    162
    86
    24
    13
    10
See reviews for
91
45
16
86
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Cedar Falls, Iowa
2 reviews
Reviewed 3 January 2014

Was very impressed with the cleanliness and friendliness of the service. Brought my family and the stay was quiet and cost-effective. The breakfast had a broad selection for everyone and even had pancakes. The pool has some unique features that makes it very good nice for the kids.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review, 13 February 2014
Kevin P,
Providing a clean and friendly hotel experience is our #1 goal, and we are glad you enjoyed such a stay with us. The pool and our breakfast are two of our top amenities, and we are glad you enjoyed them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
Level 6 Contributor
168 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 11 December 2013

Date of Visit: Wednesday, November 27, 2013
Pros: Everything
Cons: Layout of bath, heating unit?

Granted we did not stay here long (got in at 11:30 pm and left by 8 am) but this is one of the best Holiday Inns / hotels I have stayed at in a long time! The desk clerks were all very friendly and seemed as though they would have been helpful had we needed anything. The check in / out process was speedy, and it seemed like the hotel had a lot of amenities (which we didn’t use). The pool looked very nice. The room was spacious and quiet, though the heat did not work as well as expected – it was chilly – and the bathroom had an awkward layout. Decent selection of TV channels and an in room fridge and microwave. And breakfast was the best!! Of course they had their famous yummy cinnamon rolls, but also biscuits and sausage gravy (that was very good for a northern town J), bacon, eggs, pancakes, cereal, muffins, bagels, toast, etc. It was very good, and the kitchen kept it well stocked. Overall I can’t really think of anything negative here. It is a definite MUST STAY!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TNTravelCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review, 13 February 2014
TNTravelCat,
Your compliments regarding our front desk staff, breakfast diversity, and amenities of the hotel are greatly appreciated. We look forward to the time when you can spend more time with us during a getaway week-end or any other occasion that brings you through Indianapolis.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Wayne, Indiana
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 December 2013

This airport hotel was very clean, comfortable and quiet, modern and updated nicely. Front desk staff was helpful and friendly, check-in was swift and easy, check out took a bit longer due to a computer complication causing some confusion.

My king room was spacious and spotless. Bathroom was huge with jetted tub, towels were clean and soft and plentiful. Basic amenities provided- soap, shampoo, conditioner, lotion. Hairdryer and iron/board were in working order. Had to go all the way to the lobby for ice, which in a three floor hotel is not normally a big deal, except the elevator was extremely slow each and every time I used it. It's easy enough to take the stairs, but not with luggage in tow, and between the elevator wait and the delay at check-out, I ended up running tighter than I'd like in getting to the airport! However, the drive to the airport was quick and easy and while I did not use it, the shuttle seemed to run regularly.

A couple things worth mentioning - dining options are all a driving distance away, except a sandwich shop is within walking distance. Also, they seem to share a parking lot with a cluster of hotels, so parking spaces were in demand during my stay.

I would recommend staying here for a very clean and comfortable pre/post flight hotel.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dryad-fw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review, 13 February 2014
Thank you for your comments regarding your overnight stay with us. We appreciate the insights you have mentioned that may help improve our ability to provide a great experience to our future guests. We look forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 November 2013 via mobile

When I pulled up to this hotel, I didn't expect too much. It was your typical holiday inn express,and looked a little dated on the exterior in comparison to newly built ones. Everything changed as I entered the lobby however. The lobby was very clean,modern, and well put together with a nice breakfast area along with waterfall. But this is not what I enjoyed the most! Rather, it was the welcoming appreciation of the manager on duty. She was kind,assertive, and truly cared about the customers needs. Though I didn't see her wearing a name tag, she is a middle aged woman,average height with dark hair, looking very professional in a business suit. From the moment I stepped into the hotel until I left 2 days later, she was fantastic!
As for the room itself, it was very nicely remodeled from the previous comfort inn. The beds were high and comfortable, the bathroom was clean, and the furnishings were well laid out and designed. The microwave and mini fridge were nice added touches, as you don't find these too often without an extra charge anymore. The room was decent sized, and nearly everything was spotless. The tv, desk, and chairs all appeared brand new, and even the linens were well kept. I enjoyed 2 nights at this hotel, and would gladly come back for even more! Honestly for the price, you can't go wrong here! Great service, quality rooms, and even the added free breakfast all make this hotel well worth while.

Stayed November 2013, travelled with friends
Helpful?
1 Thank A_Klawiter95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review, 11 February 2014
A_Klawiter95,
Thank you for your kind comments...Melissa, whom you spoke of, is representative of the helpful and outgoing staff chosen to promote the most friendly hotel experience a guest, such as yourself, may eperience. We are glad you enjoyed the amenities of the hotel, as well, and look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Indianapolis hotels
0.2 mi away
Wingate By Wyndham Indianapolis Airport-Rockville Rd.
6.5 mi away
Holiday Inn Indianapolis Airport
Holiday Inn Indianapolis Airport
#2 of 182 in Indianapolis
471 reviews
0.2 mi away
Best Western Airport Suites
Best Western Airport Suites
#79 of 182 in Indianapolis
188 reviews
Show Prices
Show Prices
Show Prices
2.3 mi away
Hyatt Place Indianapolis Airport
Hyatt Place Indianapolis Airport
#22 of 182 in Indianapolis
548 reviews
2.6 mi away
Comfort Suites Indianapolis Airport
0.1 mi away
Microtel Inn & Suites by Wyndham Indianapolis Airport
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

Property: Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
Address: 5855 Rockville Rd, Indianapolis, IN 46224-9120 (Formerly Comfort Inn & Suites West)
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Romantic Hotel in Indianapolis
#23 Business Hotel in Indianapolis
#38 Family Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area 3*
Number of rooms: 94
Official Description (provided by the hotel):
Conveniently located near Indianapolis Motor Speedway, Banker's Life Fieldhouse, Lucas Oil Stadium, Victory Field, Lucas Oil Raceway Park, 8 Second Saloon and the NCAA Hall of Champions.Enjoy our proximity to downtown Indianapolis, Indiana Government Center, Indianapolis Convention Center, as well as Butler University, University of Indianapolis and Indiana University-Purdue University Indianapolis (IUPUI).Take advantage of our excellent customer service, 24hr Airport Shuttle or our popular packages including Park, Sleep & Fly. Come visit us! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, TripOnline SA, getaroom.com, Ebookers, HotelQuickly and Cancelon so you can book your Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn & Suites West Hotel Indianapolis
Comfort Inn And Suites West
Comfort Inn West
Comfort Inn Indianapolis
Indianapolis Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing