We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor maintenance”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Fairfield Inn Indianapolis South
Ranked #76 of 180 Hotels in Indianapolis
Certificate of Excellence
Denver
Level Contributor
3 reviews
“Poor maintenance”
Reviewed 11 October 2013 via mobile

I will preface this by saying that I look for positives in something. The price was reasonable. Overall the property looks clean. The staff was ok, seemed to be less than enthusiastic when asked questions or made comments. My room had dripping water in the toilet. The mini refrigerator was loud. The HVAC's fan function did not work. The morning breakfast was typical, bland and lacked quality, but some properties try harder than others. The toaster did not work properly, burning half of the bagel and barely warming the other. I was told that it would have to be budgeted.

Stayed October 2013, travelled on business
Helpful?
Thank traveler355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

70 reviews from our community

Traveller rating
    25
    29
    12
    1
    3
See reviews for
27
15
3
22
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Morgantown, Kentucky
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 August 2013

Everything was fine...clean , good shower, good beds, had eggs for breakfast which is important for good health! Many other items Available.

All in all this stay was just as expected...

Desk attendant was very nice ...her name was summer.

  • Stayed August 2013, travelled with family
    • Sleep Quality
    • Rooms
Helpful?
Thank Dave T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInnGSR, General Manager at Fairfield Inn Indianapolis South, responded to this review, 9 October 2013
Thank you for your great comments and be assured that I will share your feedback with my team. We hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 July 2013

Coming home from New Iberia, LA, this was our last stop before arriving home in Michigan. The hotel was very clean, the staff very attentive, friendly and polite. Our room was wonderful. We had two queen beds and they were so comfortable. We really needed the good night sleep we got in these beds. Pillows were perfect. The shower was the best out of the four hotels we stayed in on our trip down and back. The sink was just the right height ... seems like all the other hotels have sinks that are very high ... like handicapped, but not in a handicapped room. There was a nice little "store" just around the corner from the pool and reception area that had ice cream and other goodies in it. Just right for a little "nite-cap". We didn't use the pool, but it and the area around it seemed to be clean. No hot tub, but we were too tired to care...we had driven 7+ hours to get there. We also enjoyed the close location of the steakhouse and other area restaurants. Breakfast was very nice. They had scrambled eggs and thin slices of ham as well as the usual muffins, toast, fruit, cereal & waffles, etc...

There are only two "cons" I can think of is that the door to our room did not close securely unless it was pushed very hard. That was just a matter of watching what we were doing when we went in and out. And, the air conditioner was very noisy. It sounded like it was an old model and needed to be replaced or serviced. We did not mention this to the management, though. We were able to sleep through it, but it would have been nice if it hadn't been so loud.

We definitely will consider this hotel again when traveling south.

Room Tip: We were on the first floor and close to the side entrance. We parked by the side door so leaving wa...
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Foodkop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInnGSR, General Manager at Fairfield Inn Indianapolis South, responded to this review, 9 October 2013
It was our pleasure to have you with us. I'm glad to see you enjoyed your stay, and we hope to welcome you back soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jackson, Michigan
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 13 June 2013

Stayed at the Fairfield for one night while attending a conference at the University of Indianapolis. Very easy to get to from the highway. About 15min drive to downtown Indy. Nice free breakfast, hot and cold options. Good restaurants within walking distance of hotel. Comfortable bed, very nice bathroom. Would stay here again for business.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GoGreenMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInnGSR, General Manager at Fairfield Inn Indianapolis South, responded to this review, 9 October 2013
It was great having you with us, and hopefully you will continue to use our facility whenever you are in Indy.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
copperhill, tn
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 10 June 2013

I'm a member of the Marriott Rewards Club and always choose a Fairfield when available near my destination. I will mention the good points, things which I have found lacking in the latest non-Marriott rooms I've stayed in recently.
Room key card worked great at both the room and exterior entrance.
Air conditioner was both very efficient and very quiet.
Ice machine worked perfectly the two times I used it.
Aspect ratio of the flat screen TV was user adjustable, so we didn't have to watch everyone as short and fat.
Clocks on the microwave and clock/radio alarm were set correctly.
Small fridge worked great.
Very roomy tub/shower
Adequate numbers of towels provided for our 2-day stay.
The hotel wireless internet worked great, and the code was given without having to ask for it.
Free breakfast items were kept well stocked during the busy times. Excellent food with good choices.

Very pleasant atmosphere throughout the hotel, very nice employees. Only drawback we found was the smallish size and plain decor of the room, otherwise it would have been a 5 star rating.

Big Plus ! Marriott's coffee is available 24/7 and is about as good as it gets.

Room Tip: If you are using a gps to find this place, be careful ! I've used a TomTom and 2 different buil...
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Blackie205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInnGSR, General Manager at Fairfield Inn Indianapolis South, responded to this review, 12 June 2013
Thank you for taking the time to give your feed back. We hope to welcom you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 April 2013 via mobile

I have stayed at this hotel over the last 4-5 years and the new remodel was due. They did a really good job freshing the hotel. The breakfast area is spacious, well stocked with standard Fairfield breakfast items. The hotel has a good location to Resteraunts and Indy.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 1_T_Scot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Level Contributor
185 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 March 2013

As member of Marriott Rewards I know that Fairfield Inn is a reliable choice. Always expect nice updated clean rooms. Typical free breakfast of bland eggs and sausage. Breakfast sandwiches are microwaveable. Never ever had one that is very tasty. But I am happy with English muffins, bagels and cream cheese. Coffee is always good. Recent visit the breakfast area was closed for renovation so food was available in 2 converted guest rooms. No room to sit and relax so I took food back to room.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JimHenry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Indianapolis
0.1 mi away
Courtyard Indianapolis South
Courtyard Indianapolis South
#88 of 180 in Indianapolis
114 reviews
0.1 mi away
Hampton Inn Indianapolis-South
Hampton Inn Indianapolis-South
#13 of 180 in Indianapolis
472 reviews
0.0 mi away
Best Western Indianapolis South
Best Western Indianapolis South
#63 of 180 in Indianapolis
326 reviews
Show Prices
Show Prices
Show Prices
2.2 mi away
Holiday Inn Express Greenwood
0.2 mi away
Baymont Inn & Suites Indianapolis South
3.5 mi away
La Quinta Inn & Suites Greenwood
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn Indianapolis South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn Indianapolis South

Property: Fairfield Inn Indianapolis South
Address: 4504 Southport Crossings Dr, Indianapolis, IN 46237-4641
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #76 of 180 Hotels in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn Indianapolis South 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Situated directly off of exit 103 on I-65 South, our hotel is located just south of Indianapolis. We're a sixty-two room, three-level hotel with both elevators and stairs. On the first floor sits our pool and hot tub, both available from six in the morning to ten at night. Our first floor also hosts our breakfast room, where guests can receive complimentary hot breakfast (included with the price of the room) and have small gatherings at night.Restaurants like Texas Roadhouse, Scotty's Brewhouse, and Cheeseburger in Paradise are within walking distance, making our hotel the perfect lodging solution for sport teams and other large groups that can't pick up and go like smaller families. You'll find shopping malls, chain retailers, and gas stations cropping up close to our location, eager to serve our customers in a quick and timely fashion. Perry Park, which features a large waterpark during the summer and an ice rink during the winter, is only fifteen minutes away and perfect for families with small children at all times of the year.As you travel deeper into Indianapolis and explore the downtown area, you'll find intriguing attractions -- including the Indianapolis Zoo, the world's largest Children's Museum, the Indianapolis Museum of Art, and the White River State Park.Finally, at the heart of the city, you'll find our famous Monument Circle. It holds the Indiana Soldiers' and Sailors' Monument in its center, which pays respect to the fighters of the American Revolution and frequently holds concerts, festivals, and free events on its multitude of steps that lead inside to the Colonel Eli Lilly Civil War Museum and stairs that take you to the top of the monument to look across the city's skyline. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Travel Republic (UK), Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, Cancelon and HotelQuickly so you can book your Fairfield Inn Indianapolis South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Indianapolis
Fairfield Indianapolis
Indianapolis Fairfield Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing