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Reviewed 18 July 2016

Typical Fairfield Inn stuff here; easy to find, close to restaurants. Good breakfast choices. Eggs are those instant ones that make you want to scream.

Good TV choices, fair WiFi speeds. Could use an upgrade.

Date of stay: July 2016
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank JSD47630
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FairfieldInnGSR, General Manager at Fairfield Inn by Marriott Indianapolis South, responded to this reviewResponded 1 August 2016

Hi JSD47630,

Thank you for taking the time to share your experience with us. We are so delighted to hear you enjoyed your stay.

Thanks,
Brandy Mefford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2016 via mobile

Numerous room issues from musty smell in the room to a failed air conditioner which did not cool the room was more than enough to make this a poor hotel choice. The rate was elevated close to $200/night yet the hotel was not able to provide for the guests at that premium cost. Management was aware of all issues and made excuse after excuse why it could not or would not be fixed. Very disappointed in this hotel.

Date of stay: June 2016
Trip type: Travelled on business
1  Thank davidlh2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FairfieldInnGSR, General Manager at Fairfield Inn by Marriott Indianapolis South, responded to this reviewResponded 5 July 2016

Hi David,

Thank you for taking the time to share your experience with us. I have received the other two reviews you sent to us. Like I have previously replied to you, I have addressed the issues with the appropriate staff. Please accept my apologies for the inconvenience this has caused.

Thank you,

Brandy Mefford
General Manager

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Reviewed 26 June 2016 via mobile

Staff was friendly. Room was nice. Okay place to stay with lots of restaurants nearby. Lobby area was good for gatherings. Hotel opened breakfast early on Saturday to accommodate our soccer team's early game. Our Team seemed to be satisfied with stay and late 2PM checkout for Team on Sunday.

Date of stay: June 2016
Trip type: Travelled with family
Thank kchawkeyes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FairfieldInnGSR, General Manager at Fairfield Inn by Marriott Indianapolis South, responded to this reviewResponded 30 June 2016

Hi kchawkeyes,

Thank you for taking the time to share your experience with us. We are delighted to hear you enjoyed your stay with us.

Brandy Mefford
General Manager

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Reviewed 18 May 2016 via mobile

The staff--from the manager, Brandy, to desk clerk, Delilah, to breakfast manager, Rosie--takes great care of you. We stayed with a sports team and Brandy worked with the sister property Courtyard to accommodate all our needs. There was no fitness center, but you are able to go next door to the Courtyard. Hotel was clean and tidy!

Date of stay: May 2016
Trip type: Travelled with friends
Thank 968louish
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FairfieldInnGSR, General Manager at Fairfield Inn by Marriott Indianapolis South, responded to this reviewResponded 19 May 2016

Hi Louis H,

Thank you so much for the wonderful compliments! My staff and I are so delighted to hear you enjoyed your stay with us. We hope to see you again in the future!

Thanks,
Brandy Mefford
General Manager

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Reviewed 5 April 2016

The rooms were clean and comfortable and the staff was extremely friendly. We had a great experience at this property and would highly recommend it to anyone. It is close to several restaurants and to Indianapolis. The Greenwood Mall is close by, as well.

Date of stay: March 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank chrisdmcguire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FairfieldInnGSR, General Manager at Fairfield Inn by Marriott Indianapolis South, responded to this reviewResponded 6 April 2016

Hi Chris M,

Thank you taking the time to share your feedback with us. We are happy to hear that everything was great! We hope to see you again soon!

Thanks,
Brandy Mefford
General Manager

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