We stayed here for a lacrosse tournament. The rooms are clean with full kitchen and sofa bed. The room was big enough for the 3 of us. Staff was very friendly and approachable. Great value with great service.More
- Free Wifi
- Free Parking
We stayed here for a lacrosse tournament. The rooms are clean with full kitchen and sofa bed. The room was big enough for the 3 of us. Staff was very friendly and approachable. Great value with great service.MoreShow less
Thank you so much for taking the time to give your feedback. We truly appreciate you staying with us and I am so glad you chose our property and we look forward to any future reservations !
I cannot rave enough about the staff at TownePlace Suites at Park 100. They went way above and beyond what we expected. When we had a problem with the lock on our door to our suite, the Guest Experience Manager stayed late to try to fix the problem. When it was discovered that our problem could not be fixed, their Operations Manager personally moved all of our belongings to adjoining rooms. The staff continued to make sure our stay was very positive the rest of our time at their hotel. I can see why they won the 2012 Hotel of the Year award. They deserved it!
Our goal is to exceed your expectations and I am so glad to hear we achieved that. Thank you so much for taking the time to leave your feedback. Please let us know if there is anything we can do for you in the future.
I loved my 3 night stay at TownePlace Suites. Jesse was the best manager I've ever dealt with. He didn't just settle with status quo. He sought to make our stay enjoyable and the highlight of a great trip. The whole staff and the 2 bed suite we were in, made our stay fantastic. Would highly recommend.
Thank you so much for your feedback. I am so glad you enjoyed your time here and we hope to see you again very soon!!
Shortly after checking into our room there was a problem with a clogged toilet. Although it was a holiday & Jesse Hutton, the manager on duty, was alone at the front desk, he immediately sought to accommodate us offering another room. We chose to wait until he could fix the problem, which he did very quickly, & then followed up later on to see if all was well. We appreciated the service enough to extend our stay several days. The rest of the staff we met were also very helpful. The room was spacious & comfortable only lacking a few extra plates & utensils.
Thank you so much for your feedback. I apologize for the issue you had in your suite, but we strive to offer exceptional service and I am pleased to hear you experienced that. We hope to see you again very soon!
We are a family of four (two adult children) and reserved a two bedroom suite which had two private bedrooms with a queen bed in each and a sleeper sofa in the living area. Room was well appointed and A/C worked well. The bathroom had a separate tub/toilet area which is always a bonus when multiple people are trying to get ready in the morning. The beds were comfortable, and breakfast of yogurt, fruit, oatmeal, pancakes (prepackaged), etc. was included.
What really stood out though was the incredibly friendly hotel staff. Can't say enough about each of them!
Would definitely stay again when in the area.
I am so happy to hear you enjoyed our two bedroom suite. We strive to make each stay an exceptional experience. Thank you for taking the time to rate us.
This was my first time to ever stay at a TownePlace - but that it was a Marriott property gave me confidence. Now that i've stayed there (room 218), i'm surprised that Marriott allows this kind of thing. My room was shoddy and filled with furniture that looked like it was taken off of a refuse pile or was left out on the street with a "free" sign on it. It wasn't that clean. Furniture was severely worn. The chairs were mismatched in the kitchen and even had holes in the upholstery. Doors and walls were chipped and scratched. It's like the whole place was an exercise in "who can build a cheaper hotel" (and they won). The flooring looked like it was vinyl contact paper over concrete. On the plus side - the bed was decent and the hotel staff was nice. The towels were BRAND NEW (still had paper inspection stickers on them) and nice. This place was very convenient to where I occasionally do business... but I will not return.
I am sorry to hear you felt our hotel was dated. We are undergoing a complete renovation this fall, which will include new furniture in the guestrooms as well as in the lobby. Complete with a full breakfast room. I hope you will come back and experience the hotel once the renovation is complete. Thank you for taking the time to leave feedback regarding your stay.