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“Great Personal Service!”

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TownePlace Suites Indianapolis Park 100
Ranked #74 of 185 Hotels in Indianapolis
Certificate of Excellence
Reviewed 3 September 2013

This was my second stay at this hotel. My suite was clean, comfortable, and close to the event that brought me to Indianapolis. I came back to this location because of the Guest Experience Manager, Jesse Hutton. Jesse was very welcoming, knowledgeable, and helpful--not to mention, sassy! I will definitely return to this hotel on my next trip to Indy. Good hotel rooms are easy to find. Great customer service is rare and much appreciated by this traveler!

  • Stayed: August 2013, travelled with friends
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Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, General Manager at TownePlace Suites Indianapolis Park 100, responded to this reviewResponded 9 September 2013

Thank you so much for your feedback. We appreciate you choosing our hotel and look forward to your return visit.

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98 - 104 of 150 reviews

Reviewed 1 September 2013

Friendly and helpful staff. Breakfast was simple but welcomed. Rooms were of a good size and clean.
Great value, great service.
Very convenient location with food establishment (5 minute walk) and supermarkets (3 minute drive) from the hotel.

  • Stayed: August 2013, travelled with friends
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Thank Wakdidin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, General Manager at TownePlace Suites Indianapolis Park 100, responded to this reviewResponded 9 September 2013

We appreciate you taking the time to leave us feedback. We strive to offer the best service. We look forward to your return visit. Take care!

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Reviewed 11 August 2013

We visited Indy for a wedding and stayed for 10 nights. Room was a great size with all we needed. Staff were excellant especially Jesse who even chased us to the airport after I left something behind! We were made very welcome there and I loved the tea making facility in the lobby! I stopped there for a refill each time I returned!
When the pool was closed for a day Jesse ensured a place was made so we could still enjoy the sunshine!
Should we visit again will stay there for sure!

All in allna great place

Room Tip: If no pets deffo go for reception side
See more room tips
  • Stayed: August 2013, travelled with family
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Thank dollymixtureHarrowUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, General Manager at TownePlace Suites Indianapolis Park 100, responded to this reviewResponded 9 September 2013

We loved getting to know you both and it was an absolute pleasure having you at the hotel. Thank you so much for taking the time to give us feedback. Take Care!

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Reviewed 8 August 2013

We stayed for a getaway kids/girls weekend and were pleased from the moment we checked in! The staff, everyone, but especially Jesse, were absolutely fantastic! We arrived early and got a room right away. Lunch was delivered by a restaurant endorsed by the hotel and it was amazing. The stay remembered our names, chatted with our kids and were the most friendly I have ever encountered. (I wish I remembered all of their names). The pool was fantastic for the kids and the suite was roomy and family friendly. We even received a thank you for staying email that was not a canned email. We pan on making this an annual event...guess we know where we will stay!

  • Stayed: August 2013
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Thank clyoungsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, General Manager at TownePlace Suites Indianapolis Park 100, responded to this reviewResponded 9 September 2013

Thank you so much for your review. I am so glad to hear you enjoyed the pool and food recommendations from the hotel staff. If you are in the Indianapolis area again we hope you chose the the TownePlace Suites Park 100!

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Reviewed 3 July 2013

We stayed here for a lacrosse tournament. The rooms are clean with full kitchen and sofa bed. The room was big enough for the 3 of us. Staff was very friendly and approachable. Great value with great service.

  • Stayed: June 2013
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1  Thank mcb7099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, General Manager at TownePlace Suites Indianapolis Park 100, responded to this reviewResponded 9 July 2013

Thank you so much for taking the time to give your feedback. We truly appreciate you staying with us and I am so glad you chose our property and we look forward to any future reservations !

Take Care

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Reviewed 24 June 2013

I cannot rave enough about the staff at TownePlace Suites at Park 100. They went way above and beyond what we expected. When we had a problem with the lock on our door to our suite, the Guest Experience Manager stayed late to try to fix the problem. When it was discovered that our problem could not be fixed, their Operations Manager personally moved all of our belongings to adjoining rooms. The staff continued to make sure our stay was very positive the rest of our time at their hotel. I can see why they won the 2012 Hotel of the Year award. They deserved it!

  • Stayed: June 2013, travelled with family
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2  Thank Kristin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, General Manager at TownePlace Suites Indianapolis Park 100, responded to this reviewResponded 9 July 2013

Our goal is to exceed your expectations and I am so glad to hear we achieved that. Thank you so much for taking the time to leave your feedback. Please let us know if there is anything we can do for you in the future.

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Reviewed 14 June 2013

I loved my 3 night stay at TownePlace Suites. Jesse was the best manager I've ever dealt with. He didn't just settle with status quo. He sought to make our stay enjoyable and the highlight of a great trip. The whole staff and the 2 bed suite we were in, made our stay fantastic. Would highly recommend.

Room Tip: Get the 2 bedroom suite, unless you are traveling alone. It's well worth the extra few dollars.
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  • Stayed: May 2013, travelled with family
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Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, General Manager at TownePlace Suites Indianapolis Park 100, responded to this reviewResponded 17 June 2013

Thank you so much for your feedback. I am so glad you enjoyed your time here and we hope to see you again very soon!!

Take Care

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Additional Information about TownePlace Suites Indianapolis Park 100

Address: 5802 W 71st St, Indianapolis, IN 46278-1730
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Business Hotel in Indianapolis
Price Range: £85 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Indianapolis Park 100 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
The newly renovated TownePlace Suites Indianapolis Park 100 hotel is located on the northwest side of Indianapolis, just off the I-465 and 71st Street interchange and center to the Park 100 business park. Our hotel is 15 minutes from downtown Indianapolis, local attractions and businesses such as Interactive Intelligence, Brightpoint, ConAgra Foods, Eli Lilly, and Dow Agrosciences. Our residential and extended stay hotel features refreshed and spacious studio, one and two bedroom suites, fully equipped kitchens with new amenities, on-site business center servicing you 24 hours, and a market with snacks and beverages. Enjoy our fitness room and outdoor pool (seasonal) or catch up with complimentary high speed internet (WiFi and wired) at our Marriott hotel in Indianapolis. For your convenience, there is a guest laundry room on the premises. TownePlace Suites Indianapolis Park 100 is your simple solution for both short-term and extended stays in Indianapolis, Indiana designed so you can Work, Live and Play! ... more   less 
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Also Known As:
Towneplace Suites Indianapolis Nw Hotel Indianapolis

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