My company had reserved a single room. I needed a double. I was told that there wasn't a double room clean, but they would get one ready for me. Fair enough. THREE HOURS later, they finally had it done. THREE HOURS. I checked in Monday. I discovered Monday evening that one of the chairs was broken. I told the front desk Tuesday morning. When I got in from work Tuesday evening the chair hadn't been replaced. I carried it to the front desk myself. I reported Wednesday morning that the toilet seat was broken. When I got in Wednesday evening, guess what? Yep, not fixed. I reported it again. As has been mentioned in multiple reviews before, there is a problem with the hot water in some of the rooms. And would it kill you to have a pitcher of orange or apple juice available for breakfast for Pete's sake? Or even just a pitcher of ice water? Contrary to popular belief, not every living soul on the planet likes coffee. I don't think I'll be back. I know Extended Stay America is pretty much bottom of the barrel economy for extended stay. I didn't expect luxury. But honestly, I did expect more than this.
- Official Description (provided by the hotel):
- Whether it's for a day, a week, or a month you are sure to enjoy our suites' many features including: a fully-equipped kitchen with a full-size refrigerator; Free WiFi;heated indoor pool; fitness room; continental breakfast; ample work space, and plenty of room to relax. Local attractions within a short distance of the hotel include: The Indianapolis Children’s Museum, Indianapolis Museum of Art, Indianapolis Motor Speedway, Indianapolis Zoo, Conseco Fieldhouse, Lucas Oil Stadium, and the Midwest Sports Complex just to name a few. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
- Reservation Options:
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- Also Known As:
- Homestead Indianapolis Northwest