My wife and I just returned home from firefighters convention at this hotel. I had been reading reviews for just about a year prior, as we know 2 years in advance of our next location. That being said, I will say it was not as bad all the negative reviews I had read.
Let me start at check-in, quick and very pleasant. Room, WE had 0 problems.
The MAIN PROBLEM of this property, is maintenance. Main being air-conditioning. The pool area, which you would assume to be warm, was REALLY WARM. SOME of the meeting rooms were REALLY warm. With a group of about 250 (just guessing), when you gather that many people in tight quarters, it gets really warm QUICK. That is MY main complaint!!
Our room did not have problem 1, my group was a group of 18, NONE of us had any problems, although HEARD that some did.
The staff was great the food at St. Paul's, had a really good breakfast!!
Our convention had a few glitches, but nothing major that I could see.
The MAIN COMPLAINT from just about everybody was the air-conditioning in the common areas.
I "heard" that some rooms had a problem with it. But every room I was in, it worked fine.
The property is really nice, but REALLY NEEDS SOME MAINTENANCE !!
I can't say ANYTHING bad about the employees, they seem to work hard with what they have to work with.
Will I stay here again? Not until some things change, however, "I" have no major complaints, it use to be a Holiday Inn, but things have changed quite a bit since then
We did not use the water park, so I have nothing good or bad to say about it.
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- Also Known As:
- Caribbean Cove Hotel And Conference Center
- Caribbean Cove Hotel Indianapolis
- Holiday Inn Indianapolis
- Carribean Cove Indianapolis
- Indianapolis Holiday Inn