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“Second Stay as Nice as the 1st”

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Holiday Inn Express Northwest-Park 100
Ranked #88 of 185 Hotels in Indianapolis
GreenLeadersBronze level
Reviewed 9 June 2014

My wife and I had another great stay here. Our room was spotless. We left an expensive camera in the room by mistake and Tracey made sure to get it back to us intact. Thank you very much! Can't wait to come back.

  • Stayed: May 2014, travelled as a couple
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Thank Awesomesaucejames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanWaller, VP of Operations at Holiday Inn Express Northwest-Park 100, responded to this reviewResponded 17 June 2014

Thank you for returning to the Holiday Inn Express NW. We appreciate the review and kind words. It always a pleasure to serve our guests. It is exciting to see guests return. Your comments will be shared with the entire team at our morning huddle. We look forward to seeing you again.

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78 - 84 of 148 reviews

Reviewed 3 June 2014

The staff at the Holiday Inn Express is very warm and welcoming. The General Manager Tracey made sure all of our needs were met. Dan and Chris treated us like family going out of their way to ensure our stay was relaxing. The rooms were clean and spacious, very comfortable.
We plan to return again on our next trip through Indiana and look forward to staying there again.

Room Tip: Tell the front desk of any needs you have, they are happy to accommodate.
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  • Stayed: May 2014, travelled with family
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Thank wandererVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanWaller, VP of Operations at Holiday Inn Express Northwest-Park 100, responded to this reviewResponded 5 June 2014

Dear WandererVT

Thank you for your review, positive feedback, and for returning to Indianapolis. We are fortunate to have Tracey and Chris as part of our management team. They lead an excellent crew at the Holiday Inn Express and we are very proud of the entire staff. We look forward to serving you again soon.

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Reviewed 26 May 2014 via mobile

The hotel is great lots of local eateries nearby within walking distance. If you're like me you don't want to drive after a day at the racetrack. The track is 7 miles away and its very very easy to avoid traffic.
The hotel staff bend over backwards to help you Chris M.and Stephanie S. really really made our stay a stress free experience with prompt and courteous check in/out.
Hats off and in the words of Arnold "I'll be back"!

Stayed: May 2014, travelled with friends
Thank Shammwow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanWaller, VP Operations at Holiday Inn Express Northwest-Park 100, responded to this reviewResponded 27 May 2014

Thank you for your review of the Holiday Inn Express. It is our pleasure to be of service to you. I have shared your comments with the Hotel General Manager and staff. I have personally sent a not of Thanks to Chris and Stephanie at the hotel. We know that our associates are the reason our guests come back. It is always nice to hear positive feedback. Race weekend is always fun in Indy and we hope you will return again and be our guest.

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Reviewed 8 May 2014 via mobile

I'm a frequent patron of Holiday Inn Express hotels, and have come to expect a certain level of service. This property has fallen far below that level.

The front desk staff at check-in last night were rude, one made my partner feel as though he'd woken her from her beauty sleep, and the other was putting on his uniform in front of us.

The TV didn't work in our room, and we were told to crawl behind the stand and unplug it for 30 seconds in order to make it work.

Then, the continental breakfast ended earlier than at any other hotel I've ever been at, but the staff never told us that, so we showed up as it was being closed down.

Overall, I'd not recommend this property to anyone.

Stayed: May 2014, travelled as a couple
Thank khatcher25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanWaller, VP of Operations at Holiday Inn Express Northwest-Park 100, responded to this reviewResponded 20 May 2014

Thank you for taking the time to share feedback concerning your recent stay at the Holiday Inn Express. I have shared your comments with our General Manager and with the staff at the hotel. The circumstances your encountered are certainly not the norm at this hotel. Our goal is to always provide the best possible service to all of our guests. We hope that you will again visit us should your travels bring you back to the area.

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Reviewed 5 May 2014

I blocked off 9 rooms for a softball tournament and everyone was very pleased with this hotel. We have stayed at this property for the last 3 years and will book again for 2015!

Very happy with this hotel

  • Stayed: May 2014, travelled with friends
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Thank Buckeyecountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanWaller, Manager at Holiday Inn Express Northwest-Park 100, responded to this reviewResponded 20 May 2014

Thank you for your review and kind words. It is always a pleasure to welcome back old friends. We are proud that you chose to return to the Holiday Inn Express NW again this year and look forward to serving you in 2015.

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Reviewed 2 April 2014

Chris M. helped us at this Holiday Inn. He tried to accomodate all our requests. We were staying when the hotel was very full. We were there for a softball tournament for teenage girls. overall it seemed like a nice hotel. We had grandma with us and they made sure we were near an elevator. Breakfast was ok. It usually has a couple of hot items. For free - not to bad.

  • Stayed: February 2014, travelled with family
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Thank Renee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanWaller, VP of Operations at Holiday Inn Express Northwest-Park 100, responded to this reviewResponded 20 May 2014

Thank you for your review and kind words about Chris M. He is an outstanding associate and we are proud to have him on our team. Our goal is to make every stay a great stay for our guests. We hope to have the opportunity to serve you again when you return to the area.

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Reviewed 21 March 2014

I took my son on an overnight trip to Indy to see the kids museum. I normally don't stay at Holiday Inn's but due to the other hotels in the area being booked, we stopped here. The hotel staff were very nice and the room was clean. Overall it was a great experience.

  • Stayed: March 2014, travelled with family
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Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanWaller, VP of Operations at Holiday Inn Express Northwest-Park 100, responded to this reviewResponded 20 May 2014

Thank you for taking the time to share comments about your stay with us. We hope you enjoyed your visit to the children's museum also. It is our pleasure to serve you and hope that on your next trip to Indy you will think of us first.

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Additional Information about Holiday Inn Express Northwest-Park 100

Address: 7220 Woodland Dr, Indianapolis, IN 46278-1734
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#15 Green Hotel in Indianapolis
#61 Business Hotel in Indianapolis
Price Range: £83 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Northwest-Park 100 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Our modern hotel is located in Park 100 and mere minutes from great downtown Indianapolis attractions. The Holiday Inn Express Hotel in Indianapolis, Indiana, is near the Indianapolis International Airport and is an excellent hotel in Park 100 and by many area restaurants to make your stay as convenient as possible. Conveniently situated near I-465 & West 71st Street near I-65 and I-74, this hotel is in close proximity to Indianapolis' most popular attractions. Visitors of our comfortable Indianapolis hotel can take pleasure in touring the Indiana State Museum, sightseeing at the Indianapolis Zoo, attending a show at Beef and Boards Dinner Theatre or catching a race at the Indianapolis Motor Speedway. Business-oriented travelers appreciate our hotel in Indianapolis, Indiana, near the Indianapolis International Airport (IND) and in Park 100, adjacent to Intech Park and near College Park at the Pyramids. To meet our guests' business needs, our smoke-free Indianapolis, IN, hotel offers two conference rooms as well as a 24-hour business center where you can print your boarding pass. While lodging in Indianapolis, IN, hotel guests can enjoy free high-speed wireless Internet access and a complimentary breakfast. An indoor heated pool and whirlpool, guest self-laundry facilities and a well-equipped fitness center are also available. ... more   less 
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Also Known As:
Holiday Inn Express Northwest-Park 100 Hotel Indianapolis
Hampton Inn Indianapolis
Indianapolis Hampton Inn

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