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“Family Trip”

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Courtyard Indianapolis Northwest
Ranked #86 of 179 Hotels in Indianapolis
Great Falls, Virginia
Level Contributor
183 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Family Trip”
Reviewed 8 July 2014

A good choice for those who want to stay between Indianapolis and Zionsville. It is close to I-465. There are restaurants within walking distance, yet this is a open area and not congested at all by traffic or humans. A typical courtyard with friendly staff and clean. There is a small deli / breakfast corner with the small lobby. In the backyard there is a fire pitt and seats to soak the sun. Room are a bit small, but quite adequate for two. All in all, I recommend this place if the location meets your requirements.

  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Mirza A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review, 9 July 2014
Dear Valued Guest,

Thank you for taking the time to leave your feedback. I'm happy to hear that our hotel met your needs and that our staff was helpful. Thank you for recommending our location. We hope to see you on your next visit to Indianapolis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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58 reviews from our community

Traveller rating
    10
    29
    14
    4
    1
See reviews for
17
8
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24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Milwaukee, WI
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2014 via mobile

One night stopover while traveling with our family. Staff was excellent, room was clean and great little bar in the lobby that serves good during the day as well. Pool was nicer than expected. Perfect place to stop.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Omzig4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review, 24 June 2014
Dear Valued Guest,

Thank you for taking the time to leave your feedback for us. I'm happy to hear that our staff met your needs and that you you were able to enjoy our Bistro during your stay. Please visit us again the next you visit Indy. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 June 2014 via mobile

Bistro mini food service was a new experience. Good food at a reasonable price. Skip the Steak New Shake in the parking lot. Lousy food, unresponsive "manager". Very comfortable room with the TV along one side of the bed? Pricing may be a consideration with Holiday Inn right next door.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review, 17 June 2014
Thank you for taking the time to leave your feedback about your experience at our hotel. I'm happy to hear that our Bistro met your needs during your stay. Thanks again for your feedback! We hope you visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
Level Contributor
94 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 10 March 2014 via mobile

I have stayed at this hotel several times and it's a solid option for business travelers. During my most recent visit my room did not have hot water one morning. I called the front desk and the lady immediately offered me the use of a vacant hotel room to take a shower. She ran a key up to my room and slipped it under the door. It was fantastic service. I identified a problem and she offered me a solution right away. I don't wish to complain about the hot water (that had never been a problem before), but to compliment the staff on quickly addressing it.

Stayed February 2014, travelled on business
Helpful?
1 Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review, 12 March 2014
Thank you for your loyalty to our Courtyard by Marriott. I'm glad that our staff was able to recover from the hot water issue quickly and efficiently for you when the hote water wasn't working in your room. Thanks for staying with us. We truly appreciate your business and look forward to your next visit with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 February 2014 via mobile

A great stay. VERY clean, polite and helpful staff. Charlene in bistro was great. Sales staff attentive and helpful. Great value and will return. Parking easy. Bistro food was great...great marriott concept.

Stayed February 2014, travelled on business
Helpful?
Thank Fountainsquareguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review, 3 February 2014
Thank you for your feedback about your stay. I'm happy to hear that the cleanliness of our hotel met your expectations. We have built an amazing staff over the last few months, and I'm glad that you were able to see their hard work. We look forward to your next stay with us, especially to enjoy our Bistro food and our team's dedication to our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
165 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 January 2014

This is the average Courtyard. Beds were comfortable. The heating/air conditioning is the old fashioned kind on the wall - which I typically like because you can have much more control over the temperature. Unfortunately, with the winter weather and having a cold, the unit blows directly on the work space, so it made it impossible to work at the desk without being hot or cold. The vanity is not very large, and the old mirrored folding closet doors really need to be replaced. Overall, this is fine for a short stay.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WJ2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review, 16 January 2014
Thank you for choosing to stay with us! I'm glad you like our beds and the type of heating/cooling units we have in our guest rooms. I'm sorry to hear you had a cold during your stay and our units weren't helping that while you worked at the desk in your room.

Thank you for all your feedback. It is very helpful to us when we are able to hear from our guests and their experiences. We hope to see you on your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
2 reviews
Reviewed 10 January 2014

We pulled into this hotel during an arctic winter storm. I65 was shut down in spots, covered in ice, for two days while the temperature outside hovered around -25. All of Indiana was in a state of emergency. The staff tried very hard to make our stay comfortable in spite of their own hardships which included staff that could not get to work, no deliveries, banks and stores not open and a water pipe bursting in the lobby. Dinner and breakfast in the lobby Starbucks was more than decent, albeit a bit expensive. The room was clean and the beds comfortable, fresh linens and maid service as often as we wished, in spite of having limited staff on hand. The fitness center was small and missing a 25# weight, perhaps they will locate that one. But we managed to get in a decent workout. All in all, this hotel was an excellent port in a storm.

Room Tip: Our room did not have a microwave or fridge.
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wearytraveler0511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review, 12 January 2014
I'm happy that you enjoyed your time here at our hotel. We strive in every way possible to make our guests as comfortable as possible. Given the extreme weather conditions we had, I'm glad you made it to our hotel safely and that we were able to accommodate your needs to the best of our abilities. Thank you so much for your encouraging, kind, and understanding words about our staff.

I'm glad you were able to enjoy our Bistro options, the comfort of our rooms, and a nice workout. We will try to locate our missing weight for our fitness room so that it will be here for your next stay with us in the Indianapolis area. Thanks again! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Indianapolis Northwest

Property: Courtyard Indianapolis Northwest
Address: 7226 Woodland Dr, Indianapolis, IN 46278-1734
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #86 of 179 Hotels in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Indianapolis Northwest 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard Indianapolis
Indianapolis Courtyard

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