I should have turned right around and checked out when I walked up to my hotel room door and it looked like it had been kicked repeatedly. Black scuff marks coved the bottom of the door, which gives a very bad impression. The room itself appeared to be fine until I began to notice small things. There is no safe or make-up mirror in the room. Also the in-room coffee is horrible. There was a used dried up package of coffee left over in our coffee maker--yuck!
The room felt dusty, there was a huge red stain in front of the little sofa. The hair dryer was broken, in pieces and put back in the little cloth bag and left for the next guest! The bed was very hard, and the shower drain was very slow. All in all, not a good stay. I am very disappointed in this Hilton property and will not be staying here again.
They do have free breakfast, and wifi. And the rooms look nice but feel dirty. There are no elevators either so you have to lug your own bags up the stairs if you have a room on the 2nd floor. Also, no bellmen or any help.
- Official Description (provided by the hotel):
- Homewood Suites by Hilton Indianapolis-Keystone Crossing takes the stress out of traveling by having everything you need to feel right at home. Longer staying guests at our hotel in Indianapolis north appreciate our onsite laundry room and proximity to The Fashion Mall at Keystone- find everything here from a new tie at Brooks Brothers for your big meeting to take-home treats from Godiva Chocolatier. Maintain your own workout program in our heated outdoor pool and fitness center, and relax in the whirlpool spa. The outdoor sports court lets kids from 6 - 86 burn some energy shooting hoops. Our evening social each weeknight offers a complimentary light meal and beverages (state and local laws apply). ... more less
- Reservation Options:
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- Also Known As:
- Homewood Suites By Hilton Indianapolis At The Crossing Hotel Indianapolis
- Homewood Suites Indianapolis
- Homewood Indianapolis
- Hilton Indianapolis
- Indianapolis Hilton
- Indianapolis Homewood Suites