I should have known this would be a rough stay when I checked in at 4:45PM and the front desk was calling houskeeping to verify my room was ready. I waited while they printed out my form, this is usually done ahead of time for Diamond members, then went to my room and met the cleaning crew as they were walking out. The room was clean but upon closer inspection found the following issues.
Door missing it's security bar/latch
No clock/radio in the bedroom
Noisy fan in the bathroom (much louder than normal)
Flat, worn out pillows
Water in the shower that changed from ice cold to scalding within seconds.
We were happy that we only elected to stay here one night. Breakfast was exactly what you'd expect from a Homewood Suites
- Official Description (provided by the hotel):
- Homewood Suites by Hilton Indianapolis-Keystone Crossing takes the stress out of traveling by having everything you need to feel right at home. Our proximity to The Fashion Mall at Keystone you can find everything from a new tie at Brooks Brothers for your big meeting to take-home treats from Godiva Chocolatier. Many other local shops and restaurants are close for your enjoyment. Maintain your own workout program in our heated outdoor pool and fitness center, and relax. The outdoor sports court lets kids burn some energy shooting hoops. Our full hot breakfast is served every morning and in the evening social offers a complimentary light meal and beverages (Monday - Thursday)state and local laws apply). ... more less
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- Also Known As:
- Homewood Suites By Hilton Indianapolis At The Crossing Hotel Indianapolis
- Homewood Suites Indianapolis
- Homewood Indianapolis
- Hilton Indianapolis
- Indianapolis Hilton
- Indianapolis Homewood Suites