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Homewood Suites by Hilton Indianapolis-Keystone Crossing
Ranked #37 of 178 Hotels in Indianapolis
GreenLeadersSilver level
ft. wayne
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Experience”
5 of 5 bubbles Reviewed 9 February 2014

Our stay was last minute. We checked in very late and that went very fast. The rooms were very spacious, clean and very nicely laid out. The bed was awesome and very comfy and soft! The lobby reminded me of a lodge in the mountains.....beautiful and very warm fireplace on a very cold day!!!! The complimentary breakfast was spectacular......quite the layout and what a great variety of choices to choose from!!! The price was also good for the area, and the area itself is very nice. When our kids were little and we traveled, I did like to stay at a place with an indoor pool which there is no indoor pool here, but we would definitely stay here again!!!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank laurie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, 10 February 2014
Laurie W,

Thank you for sharing your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If there is anything else I can do to be of assistance, please do not hesitate to contact me directly.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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563 reviews from our community

Traveller rating
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    74
    39
    30
See reviews for
211
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30
189
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
A TripAdvisor Member
5 of 5 bubbles Reviewed 6 February 2014

Clean spacious rooms. Friendly and helpful staff. Free Breakfast with lots to choose from. Great evening meal with relaxed environment. Feels like home, so I keep coming back when my travels take me to Indy...

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, 10 February 2014
Dear TripAdvisor Member,

Thank you for sharing your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If there is anything else I can do to be of assistance, please do not hesitate to contact me directly.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

We have stayed at this location several times. We love that it is in the middle of the Keystone area yet the location is secluded and quiet. The rooms are excellent and the breakfast is great. The staff is always friendly and helpful.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, 10 February 2014
Dave H,

Thank you for sharing your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If there is anything else I can do to be of assistance, please do not hesitate to contact me directly.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elkhart, United States
1 review
5 of 5 bubbles Reviewed 28 January 2014

Easily accessible to main highways. Very close to Fashion Mall. Clean comfortable. Breakfast and dinner were good, but not great; it was as I expected. It is a hotel after all and not a 5 star restaurant. Eating area is clean and food is presented well, fresh, and frequently restocked if needed. Coffee is good. Staff very friendly and helpful. Had issue with TV stuck on one channel. Staff was very prompt and apologetic in fixing problem.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Mark Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, 30 January 2014
MarkQ,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 26 January 2014

An exceptionally well run facility from top to bottom. The staff were always available and helpful. The suites were generous in size and well equipped. Having a rental car is an asset although local transport was available on request from Homewood Suites.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, 28 January 2014
Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
utah
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 23 January 2014

I wasn't sure about this place when I pulled in- got in late and it was very very cold. Seemed like the distance from my room to the hotel lobby was a long way away and you have to walk outside. So I had sort of a pre-conceived opinion and was ready to not like this. I went to my room (suite) and it was lovely. Homey like a condo! The bed was super comfortable. I brought my workout dvd and there was plenty of room to do a workout in the living room. Went to the lobby to get breakfast and discovered I was too late, but the manager graciously went into the kitchen and rustled me up some food. I love this place and would highly recommend staying there, especially if you are staying for more than one night. Oh and by the way, the walk from my room to the lobby took all of 2 seconds - not nearly as far as it seemed at 11:00 at night!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joanbosoxfn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, 28 January 2014
Joanbosoxfn,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indiana
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 January 2014

Stayed here for one night during a snowstorm back in the beginning of January. Staff made the absolute best of a bad situation and made sure all the guests were as comfortable as possible. Room was warm and cozy, bed was great and I slept very well. Would definitely stay again!

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HospitalityKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, 23 January 2014
HospitalityKid,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Indianapolis-Keystone Crossing

Property: Homewood Suites by Hilton Indianapolis-Keystone Crossing
Address: 2501 East 86th Street, Indianapolis, IN 46240
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Indianapolis
#21 Business Hotel in Indianapolis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis-Keystone Crossing 3*
Number of rooms: 116
Official Description (provided by the hotel):
Homewood Suites by Hilton Indianapolis-Keystone Crossing takes the stress out of traveling by having everything you need to feel right at home. Our proximity to The Fashion Mall at Keystone you can find everything from a new tie at Brooks Brothers for your big meeting to take-home treats from Godiva Chocolatier. Many other local shops and restaurants are close for your enjoyment. Maintain your own workout program in our heated outdoor pool and fitness center, and relax. The outdoor sports court lets kids burn some energy shooting hoops. Our full hot breakfast is served every morning and in the evening social offers a complimentary light meal and beverages (Monday - Thursday)state and local laws apply). ... more   less 
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Indianapolis At The Crossing Hotel Indianapolis
Homewood Suites Indianapolis
Homewood Indianapolis
Hilton Indianapolis
Indianapolis Hilton
Indianapolis Homewood Suites

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