Read the other bad reviews... They are right. We booked this room on line while on the road. When we arrived an hour later we were told that they were sold out. She had no apologies and wouldn't even look at my conformation and told me to call the 800 number. That didnt get any better and not only was he not helpful he was rude. Telling me the closest with availability was Terre Haute when I told him we were tired and that was to far he said "We'll I can't just make best western hotels appear on your route!" I told him he was rude and I would be writing corporate today. Especially since reading here that this wasn't the first time this happened!
- Official Description (provided by the hotel):
- Ideally located only minutes from Downtown Indy, Comfort Stay Inn Crossroads is the perfect place to stay for your next business trip, family vacation or team event. You’ll find plenty to see and do nearby, and we’re just minutes from Lucas Oil Stadium, Conseco Fieldhouse, and the Convention Center. Comfort Stay Inn Crossroads offers a delicious complimentary breakfast, we have an on-site business center for your convenience, and our property features a shimmering outdoor pool to enjoy. Parking is always free, and we'll keep you on schedule with express check-in and check-out. Our spacious guest rooms feature a stylish décor with comfortable beds, plenty of pillows, a well-lit work area and a host of personal care amenities. You can kick back, relax and watch your favorite shows on cable TV, or post pictures for friends and family to enjoy with free Wi-Fi, and we’re proud to be smoke-free. For an experience designed to exceed expectations, make your reservation today at Comfort Stay Inn Crossroads. ... more less
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- Also Known As:
- Best Western Crossroads Hotel Indianapolis
- Best Western Indianapolis
- Indianapolis Best Western
- Best Western Hotel Indianapolis