I reserved 6 rooms at this hotel for my family from out of state to stay at while here during my kids graduation. I had several calls in the nights they stayed here due to saftey issues. The first call came on day one with my brother saying there were no batteries in the smoke detectors and that the latch on the door was broken so that his two year old could get out. When he asked for it to be fixed they did fix it but we later found out that all the door latches were the same. Everyone was told there were no batteries for the smoke detectors and that they didnt have anything to worry about. Day two came with the dirty towels being left in the room after it was cleaned. When asking for more towels they were told the others were stained. The cost of the rooms kept changeing and family members with the same exact room were all paying a different price. None of them were the price listed on the sign. The pool we were told was open when we reserved but when they went to swim were told the pool not working. Everyone was disappointed when they woke in the morning to find no continental breakfast. We were told the sign was from the old place. I can tell you that according to the chamber of commerece this is the same name and hotel as it was when it was first built. the next thing that happened was one of my guest took thekids back to hotel to sleep and when they turned on the tv it began to smoke. The only thing they did was move them to a different room. During the move they were told the hotel had no insurance and that they had lost another hotel that had no insurance. they also stated the elevator has not been inspected since 2007. I felt really bad letting my family stay in a place like this and will never recommend this place to anyone not even my dog. As far as I am concerned they are liers and thiefs of peoples hard working money. DON'T STAY HERE. DRIVE THE EXTRA MILES AND BE SAFE. IF YOU DO STAY HERE BRING YOUR OWN TOILET PAPER. AND BATTERIES/ NO ROOMS HAVE ANY.
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- Also Known As:
- Astoria Hotel Knox
- Astoria Inn Indiana/Knox