This was my worst experience in a hotel - I called for the address and the woman at the front desk was very rude. When I got there they had the wrong room and I wasn't able to stay (they only had a room with one bed & I had booked two) and the entire time she was rude and never apologized and just tried to blame it on someone else. Furthermore, they had called twice the week prior to confirm my reservation and both times I confirmed that it had 2 Queen beds and they assured me they had it correct.
I never made it to my room, but the lobby was very dingy and they had a weird program about people being attacked by an ax. Thankfully I had come with friends and no children as it was definitely not family friendly.
- Official Description (provided by the hotel):
- As of March 16, 2015 Super 8 Madison, Indiana is under NEW MANAGEMENT!! In the last year we have been doing renovations and have purchased all new furniture. 95% Of the building is brand NEW! Pay us a visit and enjoy your stay in a 2 person hot tub suite! The television in the hot tub suites are on a swivel wall mount so that you can turn it toward the bed or the tub!! We serve a hot breakfast in the morning with options such as biscuits and gravy and cinnamon rolls!! Get your work or other internet surfing done quickly on our high speed wifi connection! ... more less
- Reservation Options:
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- Also Known As:
- Country Hearth Hotel Madison