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“One night stay - good value”

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Comfort Suites Merrillville
Ranked #9 of 22 Hotels in Merrillville
Reviewed 14 May 2013

Stayed overnight while driving through. Staff was very courteous, hotel was clean and well-kept. Good value. Rooms were large enough to accommodate 3 small kids in addition to two adults. Breakfast was average hotel fare. Easy to get on/off freeway.

  • Stayed: May 2013, travelled with family
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Thank urmed02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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80 - 86 of 117 reviews

Reviewed 9 May 2013 via mobile

Love this place i stay here every week the people are great they always treat my kids good and the foodd is not bad i wouldd love to see more bacon but its still a good breakfast the rooms are huge two bed and a couch in a little living room area some rooms even have two bedrooms with each having their own tv in the same room the pool is always very clean you can smell the clean

  • Stayed: May 2013
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1  Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2013

No problems during our recent overnight stay. Staff was friendly, room was clean and well appointed. Wifi was available, albeit slow. Bed was pillowtop and comfortable. Continental breakfast was standard fare but prep area was kept well stocked and clean. All in all a good choice for a short stay.

  • Stayed: March 2013, travelled as a couple
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3  Thank 2barefoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2013

The Comfort Suites has easy on/off access to Rt 30 and I65. It is a good value for a nicer than average hotel. The room was clean and the bed was comfortable. The complimentary breakfast was above average with a varity of hot items. There were no problems with check in/out.

  • Stayed: January 2013, travelled on business
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Thank cltutell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2012

We arrived after a long drive looking forward to the hot tub only to find out it wasn't functioning correctly (no heat) and was closed until the repairman could come the next day. The manager offered a room with a big jacuzzi for the same price.- about a $40 upgrade! The pool was clean,the breakfast was tasty. Many places to eat near by. The bed was VERY comfy.

  • Stayed: November 2012, travelled as a couple
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1  Thank Beans231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2012

Poorly maintained hotel with poor customer service. This was a very unwelcoming environment. The wallpaper was peeling off the walls in spots, the curtain rod was missing, etc. just not up to what was expected at a Comfort Suites. While waiting to check in, a male staff member was overheard speaking with a potential customer in a very unfriendly, abusive way. If we hadn't been so tired we would have made other arrangements and wish we had.

Room Tip: Don't stay at this place there are many other hotels in the area!
See more room tips
  • Stayed: September 2012, travelled as a couple
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Thank GeneseeOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesmerrill, Webmaster at Comfort Suites Merrillville, responded to this reviewResponded 8 October 2013

Dear Guest,

Thanks for staying at the Comfort Inn and the review.

We are investigating the issue you have mentioned, but our apologies for the same however unlikely it may be.

We shall take up actions for improving the customer relation skills of our staff and also the amenities.

We believe that’s only way to improve.

You are always welcome to stay with us and we will offer you the best hospitality.

Sincerely,
Hotel Manager.

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Reviewed 17 October 2012

Just stayed in this hotel and was not able to sleep due to several parties in the hallway and rooms. Staff did nothing to resolve this issue. If you are want to party great hotel. If you want sleep, this is not the place for you.

  • Stayed: October 2012, travelled with family
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Thank Ken R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesmerrill, Webmaster at Comfort Suites Merrillville, responded to this reviewResponded 8 October 2013

Dear Guest,

You chose the Comfort Inn for your stay during your recent visit to our area.

Thanks a lot and we appreciate the review posted and we take it quite seriously for improvement.

A special team is checking and taking action to resolve the mentioned in the review.

We request you to make a note of our efforts and come back again to have a new satisfactory experience.

Regards,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Merrillville

Address: 1344 E 83rd Ave, Adj to 8311 Ohio Street, Merrillville, IN 46410-6364
Phone Number:
Region: United States > Indiana > Merrillville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 22 Hotels in Merrillville
Price Range: £63 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Merrillville 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Comfort Suites hotel in Merrillville IN near Deep River Waterpark The smoke-free Comfort Suites(R) hotel is close to the Deep River Waterpark and the Indiana Dunes National Lakeshore. We are near many other points of interest, including: Indiana University Northwest Genesis Convention Center Blue Chip Casino Four Winds Casino We are walking distance from the Westfield Southlake mall, movie theatres and several restaurants. ... more   less 
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Also Known As:
Comfort Suites Merrillville Hotel Merrillville
Merrillville Comfort Suites

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