The Econo Lodge used to be Lee's Inn (from my understanding) which was a "nicer" motel in Merrillville as motels would go. My husband was born and raised in Gary so he suggested we stay here which put us mid-way between his family and Chicago. We arrived on Thursday night after driving all afternoon. The desk staff was VERY PLEASANT and PROFESSIONAL. We signed our "noise and non smoking" clause and proceeded to our room on the first floor. As soon as we opened the door the unbearable smell of cigarette smoke filled our noses. THE ENTIRE ROOM SMELLED LIKE SMOKE. There were tiles missing in the bathroom and there appeared to be a dried unattended spill on the back of the door of the bathroom. I walked back down to the desk and spoke with Ernestine who was really nice and professional. I explained our situtation and told her we'd sleep in the room that night but on the following day we needed a new room on the second floor. She was very understanding. The next day upon leaving we had to take all of our belongings with us and we left the hotel. When we came back the following evening we checked into our new room on the second floor and it was clean, fresh and comfortable.
Upon check out I spoke with Shayla who was also very pleasant and professional. She gave me a discount on my room for the inconvenience and we were on our way. I dont know that I'd choose the Econo Lodge in Merrilleville to stay in again. But what I can say is that the managers should be proud of their employees and recognize them for such great professionalism.
We paid a little over $60 per night and we got a $60 per night hotel. Anyone who thinks they are going to pay that price and get the Ritz Carlton is foolish.
Great Job Econo Lodge staff for making our stay pleasant!
- Official Description (provided by the hotel):
- Merrillville, IN Hotel - EconoLodge hotel located in Merrillville, IndianaWith convenient, easy access to Interstate 65, the newly-renovated EconoLodge(R) hotel in Merrillville, IN is the perfect location to reach such destinations as Chicago, Lake Michigan and the many attractions in the far northwest part of Indiana. This Merrillville, IN hotel is near Deep River Water Park, Star Plaza Theatre and the Majestic Star Casino. Indiana Dunes State Park is a short trip east along the shores of Lake Michigan. Guests of the EconoLodge hotel will enjoy the exercise room and indoor heated pool. Other amenities include: Free breakfast, Free wireless high-speed Internet,Free weekday newspaper,Free local calls, cable television, pillow-top mattress, coffee maker, desk. Some rooms offer a refrigerator; hair dryers, irons and ironing boards are available at the front desk. ... more less
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- Also Known As:
- Lees Hotel Merrillville