As you can tell from my other reviews, I am a Marriott (Ritz) or HIlton customer. A brother advised me of a Club Carlson promotion and suggested I join and participate. Marriott and Hilton are just fine and I wasn't really interested in adding/managing another reward program, so I reluctantly agreed.
This stay (June 23) was my first stay under Club Carlson and I must say, I was pleasantly surprised. The hotel is very charming and clean; and the customer service is beyond super. I arrived early and there was no problem getting into my room. Surprisingly, I had been given an upgrade to a jacuzzi suite. Other than the room having an antiquated tube TV, the room was exemplary and well exceeded my expectations. In my college years, I stayed at either Red Roof Inn, Best Western, or Motel 6 in that order. Driving to the hotel, I was wondering why I let my brother talk me into this as I was not excited about staying in a hotel that was going to be one step above Red Roof Inn. NOT!!! Was I ever wrong. My room actually competed with Marriott and Hilton (except for the TV). The king size bed was extremely comfortable. The room had a two-person jacuzzi which I enjoyed so much that I got up at 5am and drove to Walmart to buy some bubble bath and a body brush. After breakfast, I spent another 2.5 hours in a relaxing bubble bath sipping on fruit punch and watching TV. All I was missing was a book (which I will bring next time). Almost always I request late check-outs and more often than not, if I use it, I only use about 30-45 minutes of it. I did not leave my room until 1:30 on the dot and really wanted to (but didn't) call to ask for an extension beyond 1:30.
There were a lot of adults checking in with groups of children ahead of me and I thought I'd chosen the wrong day to try this chain as there is going to be lots of noise. The hotel is very quiet as I heard nothing. I chose this particular property because of the reviews about it serving bacon during breakfast. I skipped dinner as I wanted to eat breakfast with bacon the next morning. I had plans of going to get bacon, toast, danish, fruit, and orange juice and sitting it next to the jacuzzi to leisurely eat while taking my bubble bath. To my disappointment, there was no bacon and the hotel had ran out of orange juice the day before. The manager Doug kindly offered me some Club Carlson points for my disappointment (I really was bummed) and advised that the breakfast items rotate so there is not bacon everyday (although there should have been orange juice). I have since read the website and it does say that; next time I know to read more than the TripAdvisor reviews. Thank you again Doug for the points.
All in all, this was an excellent and very relaxing stay and I look forward to returning to this property again.
- Official Description (provided by the hotel):
- We are conveniently located right off of i-65 & us30. Fairly new cozy property with 62 units including rooms with 2 beds, Jacuzzis and extended stay suites. We offer beautiful indoor pool, workout facility, free breakfast, has Internet and 24 hours fresh cookies. We are under new management and assure you 100% satisfaction. We are a perfect location for business and leisure travelers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Country Inn & Suites by Radisson, Merrillville, IN reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn Merrillville
- Merrillville Country Inn