We had reserved a room a month or better ago for my brother in laws wedding, as the bride had chose this location for out of town guests. Reserved a room with 2 beds since we have 2 young children. Last week my wife called to double check that we were good to go and found that they had booked us a room with one bed. They assured my wife on the phone that they corrected it. We arrived at midnight to check in only to find that we still had a room with one bed, they couldn't offer us another room, had to beg desk clerk to see if they had any cots available. We had to end up calling the neighboring red roof inn from the lobby of fairfield to get a room. Worst part was desk clerk had the nerve to tell us "I didn't set up your reservation, don't shoot the messenger". Customer service is horrible. Then to find out they messed up other reservations of wedding guests last night.
- Official Description (provided by the hotel):
- Newly-renovated Fairfield Inn & Suites Merrillville is ideally located in the heart of Merrillville, IN at the southwest corner of I-65 and US-30. This premier location offers easy access to the area's top destinations including Star Plaza Theater, Indiana Dunes Lakeshore, and Westfield Mall, as well as the offices of NiSource, BP, and Cargill. Guests staying at this Merrillville hotel enjoy starting their day off right at the complimentary breakfast buffet, and unwind after a long day on the road in the pool. Guest rooms are highlighted by flat-screen HD TVs with premium cable, full-sized work desk, free WiFi, and select rooms with mini-fridges and microwaves. Stay at the Fairfield Inn Merrillville and enjoy the premier amenities and an ideal location that make this one of the top Merrillville, IN hotels. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, TripOnline SA, Ebookers, Evoline ltd and Cancelon so you can book your Fairfield Inn & Suites Merrillville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Fairfield Inn Merrillville
- Fairfield Merrillville
- Merrillville Fairfield Inn