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“Below Par”

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Clarion Inn in Merrillville
Ranked #6 of 21 Hotels in Merrillville
West Hartford, Connecticut
Level Contributor
114 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Below Par”
Reviewed 5 June 2013

This hotel is below par with the infrastructure. Looks like an old lodge and while it appears some improvements have been made, further improvements need to be made. I had a room on the first floor and the bathroom is pretty old. Lobby needs a face lift.

The check-in staff was welcoming and cordial and another benefit is that the rooms are a large size. However, there is no central ac and the individual room AC is right next to the bed.

Room Tip: I don't think this place has an elevator so first floor is preferable.
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Clarion Inn in Merrillville, responded to this review, 27 June 2013
Thank you for your feedback! We will be upgrading our lobby after the summer with new furniture, carpeting and many additional enhancements in our guest rooms. With these additions and our continued focus on great customer service, we hope your next visit will put us over a 3 star rating.
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162 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Greater Lansing
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 May 2013

I stayed here with my teen daughter for a travel basketball tournament. We checked in mid-afternoon, and the manager invited my daughter and her friends to feed the koi fish in the garden pond behind the hotel. He even unlocked the kitchen and got the girls a few slices of bread to use. The hotel rooms and public spaces were clean and well-maintained; the only issue is that everything's pretty dated and in need of an update. This property did not have the modern bar/gathering space I've seen in new Courtyard renovations. Breakfast was generous, fresh and tasty. A very nice stay overall and close to many restaurants and shopping areas.

Stayed May 2013, travelled with family
Helpful?
Thank pointer86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Clarion Inn in Merrillville, responded to this review, 27 June 2013
We are so pleased you had a nice experience. I remember the girls and getting the bread out for them! To avoid the Koi fish getting so big with those carbs, we have fish food at our desk for the kids to feed! The waterfall, pond and Koi are a nice enhancement for our hotel and the kids love it! After the summer, we will be getting new lobby furniture, carpeting and serval additional upgrades the will enhance the hotel.
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San Antonio, Texas
Level Contributor
267 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 12 May 2013 via mobile

From Texas flew to chicago and going to Wabash college for a graduation this was a stop over for us. Good price, clean , safe, easy access with plenty of places to eat.. Cute hotel with small but functional gym. Nice indoor pool with whirlpool.. Probably best value in this area.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick-Rozzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Clarion Inn in Merrillville, responded to this review, 27 June 2013
Our goal is to provide every guest with a wonderful experience overall. Safe, clean, and friendly attentive service every time! Thank you for staying with us while passing through. We hope to see you again!
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Mason, Michigan
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 April 2013

After reading all of the reviews about this property I was a little nervous. We were in town for a wedding and this was where the block of rooms was, so we decided to stay. We always stay at Marriotts and were not disappointed that we stayed here. The hotel was dated, but extremely clean. We kind of liked the feel of the hotel. We used the deck out back on Saturday...it was so nice. We had an executive king and it looked fairly new. The room was very clean the and bed was super comfortable. Would this be a destination hotel, no, but it was great for the weekend. I've also seen a number of people complain about no elevator...good grief, it was ONE flight of stairs. We made a couple of trips and enjoyed the extra calorie burn :)

Room Tip: There is no elevator...if you have a problem with that, you should request a first floor room.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carrie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Clarion Inn in Merrillville, responded to this review, 27 June 2013
We appreciate your feedback on our hotel. We do have a challenge without that elevator. As you mentioned, it is a very short flight of stairs and we do have a chair lift for anyone needing assistance. We also are more than happy to assist with bags at check in and check out. I am glad you had the opportunity to enjoy the back patio. The waterfall, gazeebo and ponds are beautiful in the warmer months. Please come visit us again!
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Milwaukee, Wisconsin
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 April 2013

Stayed at this Courtyard on the way to Nashville TN. The rooms were great, and the staff was friendly and accomodating. It was probably the quietest hotel room I ever had. I woud certainly recommend that travelers in need of a good night's sleep as they travel I-65 check in.

Room Tip: Just as the staff for a quiet room.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, Manager at Clarion Inn in Merrillville, responded to this review, 27 June 2013
Thank you so much for staying with us. We truly appreciate your feedback and are so pleased you had such a wonderful experience. We hope to welcome you back in the near future!
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Indianapolis
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 February 2013

I have been traveling to the Merrillville area for work for the past six month and always stay at the Courtyard, generally for four nights at a time. Scott and the staff are the best, so friendly, always remember me, ask what type of room I prefer, offer to make dinner reservations and are happy to just sit and talk if I am bored! The hotel has a ski lodge atmosphere, flat screen TV's, new bedding and fridge and microwave in many rooms. Great breakfast and coffee/tea all day long. While this hotel may be somewhat dated in appearance to other Courtyards, the staff totally makes up for that - I would not stay anywhere else when traveling in this area! If the new JW Marriott in Indianapolis is looking for a great manager, they should steal Scott!

  • Stayed February 2013, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Indykim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Clarion Inn in Merrillville, responded to this review, 25 February 2013
Thank you so much for your kind words Kim! It is truly a pleasure to see you each time you stay and welcome you back home. Next time please let us book those dinner reservations for you - especially if it is Valentines day! We will see you again soon. All our best -
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Saugerties, New York
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 January 2013

Here for 2 nights. Staff very nice - quick check in and knowledgeable about the area. Great breakfast and bargain at $8.95 for a full breakfast buffet (and cooked to order eggs). Room was fine, clean, but strange layout - TV was to the side of the bed. Not a big TV watcher, so that was OK. Internet was fast and easy to log in. Client recommended hotel but would stay there again even without the customer rate. One complaint was could not get the room cool enough. Also, as is right on the interstate, a little noisy with the window open. If you like fresh air, ask to be on the side away from the road.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrwardell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Clarion Inn in Merrillville, responded to this review, 18 February 2013
Thank you so much for your wonderful comments. This will be some great feedback for our associates and to let them know all that hard work and passion does pay off! Please come back and see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Inn in Merrillville

Property: Clarion Inn in Merrillville
Address: 7850 Rhode Island St, Merrillville, IN 46410-5600
Phone Number:
Region: United States > Indiana > Merrillville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Merrillville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Clarion Inn in Merrillville 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
The Clarion Inn Merrillville offers unique lodge style accommodations in an ideal location just 35 minutes from the bustle of Chicago. Located just off I-65 at Exit 253, this hotel is the perfect place to stay while visiting the area's top attractions such as Star Plaza Theatre, Indiana Dunes, and Deep River Water Park. Business Travelers also appreciate the close proximity to the offices of BP, Ford, US Steel, and NiSource. This Clarion hotel offers unique amenities among Merrillville, IN hotels including an outdoor waterfall and pond, a heated indoor/outdoor pool, and free WiFi. Enjoy a delicious breakfast at the Courtyard Cafe, or get in a work out on the road at the fitness center. Guest Rooms are highlighted by flat-screen TVs with premium cable and a luxurious bedding package. With the Windy City just 40 miles away, this hotel is also convenient for a quick commute to Chicago where you can enjoy Millennium Park, Navy Pier, or Wrigley Field. ... more   less 
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Also Known As:
Courtyard By Marriott Merrillville Hotel Merrillville
Courtyard Merrillville
Merrillville Courtyard
Merrillville Marriott

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