I made my reservations before I read the negative reviews of this property, so I was nervous prior to arrival. Thank goodness, Kimberly maintained a professional and friendly demeanor during check-in. The casino was clean and well-maintained. The Options buffet, however, is in need of better upkeep as far as vacuuming under the dining tables. The food was tasty but not quite as varied as the buffet at Four Winds.
When we entered our room in the Spa Tower, we immediately noticed a few areas which were overlooked by the housekeeper. These areas were re-cleaned immediately after a call to front the desk and a visit by a housekeeping supervisor. Otherwise, the room we had was decent and the property is a compliment to the working class town of Michigan City.More
- Free Wifi
- Free Parking