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Blue Chip Casino Hotel Spa
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Reviews (665)
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362 - 367 of 665 reviews
Reviewed 26 July 2014

We stayed here for 6 nights and it was nice and clean.Room was large and the bathroom was very nice.Nice clean shower and floor . But that was it. The casino did not pay off at all. Didn't even get a teaser hit. Don't see anyone else get any good hit.Bonuses were few and far between. We thought we were getting the price of the room that is on B Connected web site but we weren't. Bill came to $806.40. That is crazy. I called to talk to someone about it and nothing can be done. Why would the web site said $66.00 Sun through Thursday,Friday was higher. The supervisor said he couldn't do anything about it. And that that price is for the old Blue Chip tower. No where on the web site does it say that. We won't be back. Never have we had this hard of time at Boyds other casinos. Back to Sam's town for us!!! Much more reasonable and more fun due to their slots being looser. And people there are friendly,here it was run like a business that doesn't care .

Room Tip: Get price before you come.
  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank mar326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

Had a great time here. Only stayed 1 night, wished we could have stayed longer.
Stayed in a corner room(751) with 2 out of 4 walls were floor to ceiling windows. View not that great but the room was very nice! Wife was loving the shower, very nice.
Casino was nice too. Lots of choices if you like slots. Wound up breaking even that night, may even gone in the hole $30-$40, but sure had fun doing it!! ya that's right, had fun losing money. Cant win all the time
Only problem was the little cups of mixed drinks they serve you for $4. Didn't know you could get a double shot big cup drink for $5.50 til the last drink of the night. Would of been helpful, truthfully, would of been able to spend more money on the floor if i was offered or known that deal about 6hrs earlier.
As for these bad reviews on here...you know the stinky rooms, rude employees, body odor smells, and other things people were complaining about.........not true!!
This place is pretty cool, very clean and pretty fun! Had a great time and would come again anytime!
and people quit complaining that this place isn't like "Vegas". Your right, its not, its Indiana. If you want Vegas then go to Vegas.
There's nothing wrong with the Blue Chip

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank DonB792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

We came back to the room,and we wanted some juice and the cups were dirty. We feel that was their responsibly.The first night we stayed on July 21st 2014 and we ask for 5 blankets. And they gave it to us.
Then the next day we ask for 3 blankets and they said we had to pay $10.00 u and my family think that is not fair.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank takara22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah S, Boyd Gaming Customer Service at Blue Chip Casino Hotel Spa, responded to this reviewResponded 21 August 2014

Thank you for your recent visit to Blue Chip Casino Hotel and Spa. We appreciate the feedback provided regarding your recent visit to our property and apologize that your glasses were not cleaned during your visit. This is not in keeping with our usual high standards. All of our rooms come equipped with bedding for the amount of beds in each room. Pricing is based on double occupancy for king rooms and 4 person occupancy in a two queen bed room, additional guests are charged a $10 fee.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

You'll want to be booked into the new tower. better through out. Floor to ceiling glass windows add a nice touch to what could be a normal hotel stay. Food and service were great. The downside is that Indiana still allows smoking within buildings, and especially the casino.

Room Tip: ask for the newer tower, the west view is a little more colorful, the east view more relaxing.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Tgrudzin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

We booked last-minute at Blue Chips with only 2 available rooms. The booking agent gave a good pitch on the hot tub suite at $250 per night. We were promised nonsmoking, as my wife is allergic to smoke, and upon arrival at the 8th floor in the old tower we saw cigarettes in the ash tray outside of the elevator. Then, the room had all the signs and smells of smoker usage: yellow smoke detector, burn marks on the phone, faint smell of smoke in the carpeted areas. The room was also dirty and dust filled. Anyway, we made the best of the night because the hotel was full. The desk manager the next morning was bored with our casual complaints and offered nothing but a comment card. She told us the room was a “nondifferential” room. This meant it was both smoking and nonsmoking. Silly me, I thought a room was either smoking or not smoking.
DO NOT STAY AT THIS HOTEL UNLESS YOU LIKE THE SMELL OF ASH. YES, it’s a casino, but I see no reason for the entire place to smell like a chimney.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah S, Boyd Gaming Customer Service at Blue Chip Casino Hotel Spa, responded to this reviewResponded 28 July 2014

Thank you for your recent visit to Blue Chip Casino, Hotel and Spa. We apologize that your stay was not in keeping with our usual high level of service. We do try our best to eliminate the smell of smoke from our nondesignated rooms. We place air generators in the rooms and deep clean the rooms daily to clear the smoke smell. Your comments have been forwarded to our Housekeeping Manager so that she can further investigate our nondesignated rooms.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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