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Extended Stay America - South Bend - Mishawaka - South
Ranked #14 of 16 Hotels in Mishawaka
Reviewed 27 April 2005

First of all, this is perhaps the cleanest and newest StudioPlus I've stayed in 9and I've stayed in about ten across the country). However, there were a couple of problems that would prevent me from staying there again. Firstly, we had a late check-in, the key was left for us but it didn't work in our room. We called the extension for the night attendant, but there was clearly no attendant on duty. So we called the night answering service, and they told us they would call the NA. Again, no luck. Finally after 2 hours and many more calls to the answering service, they called the General Manager, who came from her house to re-program our key cards. At this point, we had been waiting for 2 hours and 45 minutes. It was 3 AM! Not only did she not apologize, but all we got was half off the room rate...for that night. Not good enough considering that we were only in our room for half the night! BTW our keys didn't work on at least 3 other occasions during the week.
Later in the week we were awoken by the phone ringing twice at 9:30 am (I should mention that I work nights and the do not disturb sign was hanging outside our door). The same GM said they had to get into our room to clean or we wouldn't have it cleaned until after the week-end. No problem, I said, we don't need anything. My wife later called down and said that when a DND sign is out it means that we do not want to be disturbed....simple right? Anyway, I think that this GM has forgotten that she is running a hotel, not a boarding house.

  • Stayed: April 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank shandeloddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - South Bend - Mishawaka - South

Address: 4715 N Main St, Mishawaka, IN 46545-1426 (Formerly StudioPLUS Deluxe Studios)
Phone Number:
Region: United States > Indiana > Mishawaka
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 16 Hotels in Mishawaka
Price Range: £51 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - South Bend - Mishawaka - South 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Studioplus South Bend Mishawaka
Extended Stay America - South Bend - Mishawaka - South IN, North America

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