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Hampton Inn & Suites Muncie
Ranked #1 of 13 Hotels in Muncie
Certificate of Excellence
Reviewed 10 July 2014

Stayed Monday-Thursday. Staff was very friendly. Coffee and breakfast was good. Staff was willing to accommodate any way they could.
Wish there was a hot tub or impressive jacuzzi tubs in room. I looked at one and was disappointed.

A little disappointed on the free wifi- only one device per room.

  • Stayed: June 2014, travelled on business
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Thank AmberNBrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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327 - 333 of 518 reviews

Reviewed 10 July 2014

This facility is fantastic. Clean, inviting, breakfast was extraordinary and roomy. Handy to everything in the area. Very quiet, pool clean and kids enjoyed immensely. Facility staff friendly and helpful. Very nice hotel. Would visit again.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hampton
Thank Ruth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

The manager was wonderful upon check in as our reservation was not correct. A hotel employee changed our reservation for the wrong nights (after calling to confirm and make sure the points were being applied as well as late check out). We were assured it was no problem for a late check out 2pm the following day for a wedding. At 12:15pm, after confirming again in the morning, the woman at the desk called and said that if we were not out by 1pm she was charging us (my 2 small children were napping at the time!). She them said she never agreed to the late check out (which was confirmed 2x). She said our room was comped and we had to leave - the room was only comped because we were charged for the wrong night due to an employee error when confirming. The woman all but called us liars. She was incredibly rude and was there when the manager himself was pleasant and agreed to the postponed check out. To make everything worse, there were numerous fruit flies in the room.

  • Stayed: July 2014
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Thank Makisupa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

Had to find a hotel quickly in Muncie so my rate was a bit high. One of the elevators was broke (still) based on the previous posts that I had read. Front desk staff was friendly. Room was clean. We had a suite which was one large room with a king size bed, fold out couch, kitchenette had small fridge, sink and microwave. Breakfast was your standard (eggs, oatmeal, waffles, etc.).

  • Stayed: June 2014, travelled with family
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Thank Bjwitz3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

have stayed here twice on business. rooms are large and comfortable. kick back hour offered complimentary drinks and snack. Morning breakfast was basic but ok. Clean hotel that offered a nice area to rest. Will stay again. thanks

  • Stayed: February 2014, travelled on business
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Thank rubiocanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

We stayed at this particular Hampton Inn during freshman orientation for our son who will be attending Ball State University in the fall. The hotel staff was very helpful and the room was very clean. Also, the Hampton Inn was only 5 minutes from campus which is very convenient for visiting our son.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Mark Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this reviewResponded 24 June 2014

dear guest ,
Thank you for your wonderful response . Your comments are well appreciated by our staff and that would definitely strive them to give their 100% in so that your stay is wonderful and extremely satisfactory . Looking forward to host you during your next stay here in Muncie .....Jim Jacob GM

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Reviewed 16 June 2014

One elevator down upon arrive on 3 night stay. Second elevator went down 2nd night and we had to walk up 4 flights of stairs due to both elevators being down. Second elevator was repaired by morning but original elevator down not repaired. Concern that management is saving money and not repairing causing customers issues when one elevator goes down. When questioned front desk told they both went down at same time which we knew was not the case. Bedding comes off mattress and is not comfortable. Air conditioner making loud noise off and on.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this reviewResponded 18 June 2014

Dear guest ,
I want to apologise for the problems you had as the elevator was out . But I want to assure you that the management was not trying to save money . Both our elevator are under contract for repairs with Otis and they were contacted immediately as soon as we knew it was out on Friday and we did pay overtime for them to come in to repair . They could not fix it on that day and they had to come again early in the morning and the elevator no 2 was repaired before 830 am . The elevator no 1 is still out of order as they have to get a part from Italy where it was manufactured . They are still working on it as the original company is gone out of bussiness . Again I really apologise for the stairs you had to walk down on friday the 13th . looking forward to host you and make up for the trouble you had to endure the last time you stayed with us ....Jim Jacob GM

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Additional Information about Hampton Inn & Suites Muncie

Address: 4220 W Bethel Ave, Muncie, IN 47304-5445
Phone Number:
Region: United States > Indiana > Muncie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Muncie
Price Range: £80 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Muncie 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
At the modern 4-story Hampton Inn & Suites Muncie Indiana hotel, you'll find exactly what you need. Whether your travel is business or pleasure in our spacious bedroom you'll enjoy all the extras our hotel has to offer. ... more   less 
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Also Known As:
Hampton Inn And Suites Muncie
Hampton Inn & Suites Muncie Hotel Muncie
Hampton Inn Muncie
Muncie Hampton Inn

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