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“room not great”

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Best Western Muncie
Ranked #5 of 13 Hotels in Muncie
FREMONT
1 review
“room not great”
Reviewed 6 March 2014

for the value, it is good. but tey need to spruce the place up. it is not up to the standards of the best western motels. the lights are on a light saving device. i had to get up every half an hour to turn them on again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank SALLY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 reviews from our community

Traveller rating
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    66
    41
    29
    20
See reviews for
99
27
22
45
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Indianapolis, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 27 January 2014

We had a broken TV and shower. The hotel employees never came to fix it and never discounted us on our stay. I had to wait for a half hour at the front desk before anyone even came up to check us in or out.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lockia2404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muncie, United States
1 review
Reviewed 24 January 2014

I needed to go get a hotel room one night as the floors at our house off campus of Ball State needed polished. I decided on this place and enjoyed my time, rooms were clean and the exterior was presented well. Only downside was that there was some broken furniture under the stairs in the hallway but wasn't in the way at all.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 November 2013

This hotel is it anywhere near a 3 star. Mattresses are at least 15 years old. The amount of white accumulated dust in the floor corners wax unspeakable. There weren't any blankets for the bed and the one thin blanket was an old foam blanket. Finally there was questionable night time activity on a quiet Monday, which I was awakened to 4 times that night ( Yelling, door slamming, in snd out of hotel). Also owner put all 10 patrons next to each other room to room and didn't consider spacing them out for guest consideration. Cleanliness comfort and a sleep filled night should not be hard to come by in the hotel industry! If I could have left in the middle of the night, I would have!! I will be getting in touch with corporate Best Western!

  • Stayed November 2013
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank Kkb1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffersonville, United States
1 review
Reviewed 11 November 2013

Clean room, pleasant staff, good place to sleep, saved $50 over a near by hotel that the rest of our group stayed at. We preferred to save the money! The breakfast was only so-so but coffee, juice, danish, and cereal were enough. They also accommodated our request for a first floor room.

  • Stayed November 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anderson, South Carolina
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 September 2013

"Full hot breakfast" is a misnomer. Pre-cooked egg patties, nuked. Cold sausages. Pancake machine was so-so. Offering was certainly not a full hot breakfast. Front desk personnel friendly but knew little of local attractions, especially the Cardinal Greenway, an 80+ mile nationally acclaimed rail trail. Main trailhead was 3 miles from motel but they'd never heard of it. Seems to me front desk personnel should have a computer file readily available to log on and answer such questions.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank deskmoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, United States
1 review
Reviewed 9 September 2013

My wife and two children loved staying at the Best Western in Muncie. We were dropping off our oldest son at Ball State University. The proximity to the school and accommodations drew us back to this particular Best Western. My children loved the hot tub, swimming pool and best of all the breakfast. The new pancake machine was awesome, the kids loved making their own pancakes with a touch of the button. The people were friendly and helpful. I would definitely recommend The Best Western in Muncie to any family traveling with or without kids.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jason A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chandra k, General Manager at Best Western Muncie, responded to this review, 11 September 2013
Thank you very much for the review. I am glad we were able to meet your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Muncie

Property: Best Western Muncie
Address: 3011 W Bethel Ave, Muncie, IN 47304-2507
Phone Number:
Region: United States > Indiana > Muncie
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 13 Hotels in Muncie
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Muncie 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Muncie Best Western

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