With regular trips to Indy for business, I have spent virtually every minute in one of the downtown hotels (i.e. Westin, JW, Omni, etc.). On this particular trip, I had absolutely no luck in finding a hotel to accommodate me throughout my entire stay.
Looking around the airport was just as difficult. But I read a few reviews and booked the Best Western Plus Atrea. And I am so happy I did.
Now, to be fair, if I had to drop a bit on the review it would be because of the distance to Indy. 12 plus miles isnt a deal breaker, but it also isnt "cab convenient" either. But the staff, rooms and nearby restaurants more than made up for this.
As my flight my flight plans were changed because of weather issues I called the hotel and Rebecca was outstanding. Not only did she get me in a room a night earlier at the very last minute. She called when my flight landed to confirm I arrived and to let me know the room was waiting.....The Westin or JW have never been that customer focused.
For the hotel itself, clean and modern are the first words that come to mind. Great breakfast area, full bar and appealing pool (though I didnt use it) are all there.
My room was immaculate and up to date as well. Large room was well appointed. (could use a bit larger amenities thought - shampoo and such a bit skimpy)
And back to the staff. Kudos to Rebecca! Shuttle was there when I needed it and everything went better than expected.
If this hotel were in downtown Indy, it would earn my business every time.
- Official Description (provided by the hotel):
- The Best Western Plus in the Atrea Airport Inn & Suites is located just over 6 miles from the Indianapolis International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Atrea Airport Inn And Suites
- Best Western Atrea Airport Hotel Plainfield
- BEST WESTERN PLUS Atrea Airport Inn & Suites Indiana/Plainfield