This place is HORRIBLE, my Daughter just got Married here on June 29th, 2014. There was NOTHING setup or done upon OUR arrival, as it was supposed to be, There were MNY mistakes including wrong food, suite for the Bride and Groom not ready. They were told there would be EXTRA charges for Toiletries, Extra Tables and chairs, when THEY didn't have enough set up to begin with. Chargr for the Dance Floor, that was ALREADY setup in there, REALLY?? How Ridiculous. The Coordinators were Amber Hart, who WAS NOT there, and Brittani, whose last name is unknown. There was NO Bridal Music or Guest Book which was supposed to be provided. Aftere 2 days of ATTEMPTING to reach the "STAFF" during their stay, they were told that NO ONE was available to speak to them, how CONVENIENT. They did get a return call Today after NASTY reviews on them, and said all they could do for My Daughter and Son-in-Law was give them a Free night stay and 2 free meals. REALLY??? WOW!! It's up to You but I WILL NEVER use these People. OH and WATCH out, they keep the ROOM at 85 degrees, it's sad when we had to go outside to cool off, and it was 92 that day.
- Official Description (provided by the hotel):
- Swan Lake Resort offers two championship 18 hole golf courses, 91 deluxe hotel rooms, 2 extra-large suites, 4 rustic log cabins, 6 quaint cottages, 8 fairway villas, and a fairway house. Deluxe non-smoking King, Deluxe non-smoking Queen beds, King suite. Two on site restaurants,banquet and conference center, all inclusive destination. ... more less
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- Also Known As:
- Swan Lake Hotel Plymouth