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“Class Reunion”

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Best Western Plus Portage Hotel & Suites
Ranked #3 of 12 Hotels in Portage
Certificate of Excellence
Reviewed 18 August 2013

Excellent hotel, friendly staff, nice decor, nice rooms, comfortable bed. I was in town for a class reunion and this hotel was recommended for those of us who came from out of town. I have stayed at Best Western's before, but this hotel was by far the best one in the chain of Best Western's. Very satisfied with everything. I didn't eat the breakfast but I am sure it was nice.

  • Stayed: August 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 16 September 2013

We thank you for the opportunity to serve you and your classmates. We are happy to hear your stay was pleasant and we look forward to having you again, next time definitely feel free to have breakfast on us.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites

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349 - 355 of 433 reviews

Reviewed 15 August 2013

the room was very clean, and the bed really comfortable, the employees kind and helpful, the only problem we encountered was the pool area..it was so hot and smelled so strongly of chlorine we couldn' t use the facilities, other than that the breakfast was good and staff was nice, do wish they had an outside patio

  • Stayed: August 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Christina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 16 September 2013

Thank you for allowing us to serve you, we were happy that your stay went well with a few exceptions but I wanted to personally let you know that we have looked into the pool area and have made the proper adjustments needed to alleviate the chlorine in the air. We hope to see you again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2013

Very clean, Helpful desk. I came here to sleep and to get my kids to sleep. The kids had enough room and I had a good bed. They were not cranky because they could not sleep. Normally they start to scream and beat each other but this night they were rested. It is a good hotel

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Best Western
Thank Spencer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 16 September 2013

We are happy to hear you had such a comfortable stay with us and we helped to keep family feuding to a minimum. Being a parent myself I definitely understand how hard bedtime can be. We definitely look forward to serving you and your family again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites

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Reviewed 5 August 2013

We originally planned to stay at the Days Inn across the street but frankly the parking lot scared me so we canceled our reservation and went to this Best Western.

Service was excellent. Rooms were very clean and comfortable. Pool was great, even have a place for little kids. Continental Breakfast more than made up for the price difference between BW and the Days Inn.

Overall, great place to stay. People were fantastic. Really enjoyed it.

  • Stayed: August 2013
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Thank Mstitley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 16 September 2013

We are happy that you choose to stay with us, it is always great to read positive reviews and I am happy you enjoyed your breakfast with us. We hope to have the opportunity to serve you again, we will definitely keep the breakfast hot till then.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites

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Reviewed 2 August 2013

We love staying here and will continue to use Best Western where ever we go. We come to the dunes every year.The first year we had reserved at Econo Lodge in Chestern In we no sooner walked into the room and walked right back out it was awful, We came across Best Western an was pleased an have stayed here ever since.Nice hotel great prices kids love th e pool breakfast was great as usual.

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Best Western
Thank Justin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 16 September 2013

We are happy you choose to have us serve your family. It is always a pleasure to read such a great review and know that you enjoyed our facilities to the fullest. We look forward to catering to you again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2013

My family stayed here 2 nights in July 2013. We met our girl scout troop at the nearby train station and rode it into Chicago ($14.50 one way for the 4 of us). The hotel was clean and quiet even though it was full. The staff was friendly and helpful. The beds were extremely comfortable. My kids loved the pool. Breakfast was good, not great. We found a nearby beach that was easily accessible to those with disabilities. The outlet mall in Michigan City was a just short drive along the Dunes. Less than 1 hour after check out we got a call that my daughter had left her teddy bear behind. We were able to go back and save the trip. We hope to return soon to enjoy the Chicago area now that we have found a reliable and affordable place to stay.

  • Stayed: July 2013, travelled with family
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Thank Lapel4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 10 August 2013

I just wanted to thank you for the glowing review. We are happy to learn that your stay went so well, and even more so to hear that you were able to retrieve your daughters teddy bear without incident. We look definitely look forward to seeing you again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites

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Reviewed 31 July 2013

Excellent service, excellent quality, beds are very comfortable, very clean, very affordable, definately would stay again!! We wont stay anywhere else in Portage but the Best Western, there are not many hotels that give a state employee discount. This made the hotel very affordable for us! And the cleanliness and friendliness and comfort was a bonus!!

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Christi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 16 September 2013

We are happy to hear you enjoyed your stay with us, we definitely look forward to having you with us again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Portage Hotel & Suites

Address: 6200 US Highway 20, Portage, IN 46368-1319 (Formerly BEST WESTERN PLUS Portage Hotel & Suites)
Phone Number:
Region: United States > Indiana > Portage
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Portage
Price Range: £60 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Portage Hotel & Suites 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Best Western Plus: Portage Hotel and Suites! We are located just 45 minutes from downtown Chicago, in Northwest Indiana! Our brand new facility is one of a kind, featuring: 32" Flat screen TVs, refrigerator, microwave, and coffee maker in EVERY room, complimentary full hot breakfast, 24 hr. business and fitness center, Family Aquatic Center, newly opened BW Pub, supremely clean and comfortable rooms, and free Wifi! Also including our stellar Meeting Rooms!! We here have an award winning staff committed to superior customer service! Whether you are the Business traveler, Semi-truck driver, or Family, we are the place for you! We hope to see you soon! General Information: Located off of I-94 exit # 19, Located off I-80/90 (Indiana Toll Road) exit #23 -turn RIGHT! WE HAVE TRUCK PARKING!!!!... We offer Suites and Standard rooms. Standard: King size bed -or-2 Queen size, Suites:-include separate living space with additional TV, dresser, oversize chair and pull-out sofa sleeper. Available: King size bed -or-2 Queen size. ... more   less 
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Also Known As:
Best Western Plus Portage Hotel And Suites
Best Western Plus Portage Hotel Portage

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