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“Worth your stay!”

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Best Western Plus Portage Hotel & Suites
Ranked #3 of 12 Hotels in Portage
Certificate of Excellence
Reviewed 4 October 2013

The Best Western Plus in Portage, IN is easy to access off Hwy 80/94. The clean hotel is well-managed, staffed with competent employees, has an extended pool play area, and offers a free delicious breakfast. The beds are amazingly comfortable in the up-to-date rooms. This hotel is worth your money and time.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Best Western
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 21 November 2013

Thank your for choosing us as your home away from home, we are happy to hear we made your stay pleasurable and we hope to serve you again in the future.


Nicole Jones
General Manager
Best Western Plus Portage Hotel and Suites

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334 - 340 of 425 reviews

Reviewed 30 September 2013

We stayed for one night on our way to Chicago. GREAT access right onto the Skyway from this easy-on, easy-off lodging. The bed was great, but the sheets were tired and thin. Nice breakfast area, but really meager offerings if you are into healthful eating. Not even instant oatmeal was offered. Cheap breads and powdered donuts. Tough to find anything to eat. Friendly staff, however, and a great pool.

Room Tip: Our room was advertised as accessible. However, it did NOT have a hand-held shower which made it im...
See more room tips
  • Stayed: September 2013, travelled with family
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1  Thank PezWeaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 21 November 2013

I apologize for your stay while your stay was fine, I feel as though we have let you down and the product and service we offered was not up to our standard. Since your review we have used to feedback and installed a shower wand in all accessible rooms in order to avoid any future guest having to suffer from the same issue. While we have also always provided a mixture of fruits, whole grain bagels, yogurt, and oatmeal on our breakfast menu we will certainly work on making these items more visible for our more health conscious guest. Thank you for your input and we hope to have to opportunity to serve you again.


Nicole Jones
General Manager
Best Western Plus Portage Hotel and Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2013

We were trying to get to South Bend, but decided to stop in Portage. We were very happy with this clean, well decorated hotel. My husband commented that the shower was great! He liked the shower head and faucet. Good hot breakfast was included. Love the waffles!

  • Stayed: September 2013, travelled as a couple
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Thank Retiredtraveller27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 21 November 2013

We are happy you enjoyed your stay with us and we hope we have to opportunity to serve you again. Thank you, for taking the time and leaving a great review.


Nicole Jones
General Manager
Best Western Plus Portage Hotel and Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2013

I stayed at the Best Western Plus in Portage In two weeks ago and was very impressed with the hotel. The staff were very friendly and accomodating and the hotel had a small bar to relax and unwind after driving through Chicago in rush hour traffic on a Friday afternoon. I would highly recommend this hotel and most Best Western's across the country as the best value for your dollar.

  • Stayed: September 2013, travelled solo
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Thank Charlie9862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

We stumbled upon this place as we were driving across state for a wedding. We hadn't planned on staying here but had driven as far as we could for the day.
Upon arriving we were greatest by very friendly and helpful staff. They explained the hotel and gave us an amazing rate
After checking into our room we went to the pool for a swim with our two year old. There was a pool for adults, a hot tub and a small wadding pool for children. There was water fountains and other water toys for our son to play in.
In the morning there was a free hot breakfast included and express checkout for ease.
To top it off if your a best western rewards member you get points for staying there
We will defiantly remember this one and stop there again

  • Stayed: August 2013
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Thank Jess H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 16 September 2013

I wanted to express my gratitude for choosing us as your home away from home. We are always ecstatic to hear when someone has such a wonderful stay. We hope that we have the pleasure of serving you again.

Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites

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Reviewed 10 September 2013

We checked in here very late at night, so we just needed a clean, comfortable room, in a safe area. This hotel met our needs at a rate that was less than any other comparable hotels on the internet. We actually drove a few miles out of our way to stay here, saving $10-30 overall.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank BucksMom423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 16 September 2013

Thank you for giving us the opportunity to serve you, it is nice to hear that you had a pleasant stay and we are happy that we were able to fit your budget as well. We definitely look forward to having you stay with us again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2013

Staff was extremely accomodating, friendly and helpful during our stay. Room was larger than most and very comfortable. Beds were comfy and provided a good nights sleep. Entire facility was clean and well maintained. Relaxing pool area and hot breakfast.

  • Stayed: September 2013, travelled with family
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this reviewResponded 16 September 2013

We want to thank you for choosing us, and we are happy to hear you enjoyed your stay. It was our pleasure having you hear with us and allowing us the opportunity to serve you. We look forward to having you back again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Portage Hotel & Suites

Address: 6200 US Highway 20, Portage, IN 46368-1319 (Formerly BEST WESTERN PLUS Portage Hotel & Suites)
Phone Number:
Region: United States > Indiana > Portage
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Portage
Price Range: £71 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Portage Hotel & Suites 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Best Western Plus: Portage Hotel and Suites! We are located just 45 minutes from downtown Chicago, in Northwest Indiana! Our brand new facility is one of a kind, featuring: 32" Flat screen TVs, refrigerator, microwave, and coffee maker in EVERY room, complimentary full hot breakfast, 24 hr. business and fitness center, Family Aquatic Center, newly opened BW Pub, supremely clean and comfortable rooms, and free Wifi! Also including our stellar Meeting Rooms!! We here have an award winning staff committed to superior customer service! Whether you are the Business traveler, Semi-truck driver, or Family, we are the place for you! We hope to see you soon! General Information: Located off of I-94 exit # 19, Located off I-80/90 (Indiana Toll Road) exit #23 -turn RIGHT! WE HAVE TRUCK PARKING!!!!... We offer Suites and Standard rooms. Standard: King size bed -or-2 Queen size, Suites:-include separate living space with additional TV, dresser, oversize chair and pull-out sofa sleeper. Available: King size bed -or-2 Queen size. ... more   less 
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Also Known As:
Best Western Plus Portage Hotel And Suites
Best Western Plus Portage Hotel Portage

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