I had been traveling in a snowstorm and decided to stay at this hotel because of the brand name, one of my favorites. I got in at 6:45 am and tried to register for the day, which most hotels will do if rooms are available. The woman on the front desk was too busy eating in the breakfast room to worry about taking care of anyone. She told me that yes, I could get a room, they had many open, but that I would have to check out by noon that day at the full night's rate even though it was only 5 hours. She had no authority to use her brain and realize that if the room is empty anyway, what difference does it make when you check in. I was told that there would be no manager of any kind until Monday, this was Saturday. I walked out and called a beautiful Best Western Plus 1 mile away and was told to come on in. They had no problem getting me in early especially with the weather the way it was. Thank You Comfort Inn Portage for sending back out to find a better more compassionate place to stay. I am very grateful.
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- Also Known As:
- Comfort Inn Portage
- Portage Comfort Inn