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“Bad experience”
Review of Comfort Inn

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Comfort Inn
Ranked #8 of 12 Hotels in Portage
Forest City, Iowa
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Bad experience”
Reviewed 1 February 2014

I had been traveling in a snowstorm and decided to stay at this hotel because of the brand name, one of my favorites. I got in at 6:45 am and tried to register for the day, which most hotels will do if rooms are available. The woman on the front desk was too busy eating in the breakfast room to worry about taking care of anyone. She told me that yes, I could get a room, they had many open, but that I would have to check out by noon that day at the full night's rate even though it was only 5 hours. She had no authority to use her brain and realize that if the room is empty anyway, what difference does it make when you check in. I was told that there would be no manager of any kind until Monday, this was Saturday. I walked out and called a beautiful Best Western Plus 1 mile away and was told to come on in. They had no problem getting me in early especially with the weather the way it was. Thank You Comfort Inn Portage for sending back out to find a better more compassionate place to stay. I am very grateful.

Room Tip: Don't expect this staff to accommodate you in a snowstorm. Also if you have issues you better ho...
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  • Stayed February 2014, travelled on business
    • Service
Helpful?
2 Thank Nancy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
New Paltz, New York
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 December 2013

Looking for a night's sleep while driving from NY to WI, I stumbled on this place, right off the Route 80 exit ramp. Terrific night desk clerk, convenient parking, clean room and public spaces, comfortable bed, and a better than average free breakfast for $51. I'd certainly return if I were in the area.

  • Stayed December 2013, travelled solo
    • Value
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    • Cleanliness
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Helpful?
1 Thank barbaracarroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
104 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 December 2013

The bathroom has a sign on the door: close door when showering. How odd. The beds were hard, and there was a slight stale smell to the hotel. The towels were small and rather stiff (they could use a good dose of softener). The fridge in the room was a plus.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank nycbookwriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitesboro, New York
Level 6 Contributor
174 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 7 November 2013

Right off the exit ramp is the hotel. The room has a king bed which was very comfortable and the breakfast had a wide variety of offerings. Only issue was the proximity of the freight train tracks, about a quarter of a mile, that could affect light sleepers. Nice stay.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank jgemza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2013

clean room, easy parking,quiet and above all good staff. Recommend!!
The staff were the positive aspect of my stay. Very helpful, informative, efficient, and cheerful!! Simple things but not everywhere in the same chain can say as much

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cris c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington, Illinois
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2013

Staying here for three weeks while training with my employer. Impressed with kindness of staff and comfortability of the room I stayed in. I have read a few reviews about rooms smelling bad, but have spoken with numerous other hotel guests and have heard nothing but raving reviews. They do allow pets, which is a plus for some. Small repairs needed in bathroom, but nothing that effects function or comfort. Very spacious room, great location just down the street from numerous restaurants and markets, close to the highway but not so close that traffic noise is a problem at all. Only drawacks: no pool or hotub, no laundry service. Other than that, I would stay here again in a heartbeat.

Room Tip: Ask for a room that has not housed a pet recently if you are sensitive to dander or odors. I dont th...
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank insomniac_butterfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravenna, Michigan
2 reviews
Reviewed 2 September 2013

I stayed here on Saturday night Aug. 31st. I work for a different hotel chain and I just thought I'd mention a few things that I noticed was wrong. Our room's toilet was running nonstop and luckily we knew how to fix that from happening all night. Our refrigerator was making a god awful sound constantly and in the middle of the night we had to unplug it because it was unbearable. I had went down for breakfast around 8 AM the next morning and there was no place to sit and there was barely enough room to get around people to get some of the food. I will however give kudos to the lady who checked us in on the 31st. She was very nice and helpful. My fiance and his friend also loved hearing the trains go by at night...but if you're not a train lover than maybe bring some earplugs? Overall it was good enough for sleep.

Room Tip: No elevators; bring earplugs because of trains and other odd noises
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jpickerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 2300 Willowcreek Rd, Portage, IN 46368-2126
Phone Number:
Region: United States > Indiana > Portage
Amenities:
Business Centre with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Portage
Price Range (Based on Average Rates): £
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Comfort Inn Portage
Portage Comfort Inn

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