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“Excellent!”

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Holiday Inn Richmond
Ranked #3 of 10 Hotels in Richmond
Certificate of Excellence
Dalton, Georgia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent!”
Reviewed 25 April 2014 via mobile

Take it from a veteran traveler, this hotel is beautiful, very clean and exceptionally maintained! The restaurant area is very inviting and food is wonderful! Looking forward to returning to this area.

Stayed March 2014
Helpful?
Thank Angela0817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla E, General Manager at Holiday Inn Richmond, responded to this review, 22 October 2014
Thanks so much! Please Hurry Back!
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154 reviews from our community

Traveller rating
    75
    49
    20
    4
    6
See reviews for
50
24
11
46
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Level Contributor
619 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 2 April 2014 via mobile

The hotel and the staff have obviously set themselves to highest level of IHG standards and it consistently showed each of my last two stays.
Walking into the lobby you notice right away it's a different and new IHG experience (newer facility).
The lobby has a modern design. I have not seen this look in any other IHG property.
Warmly greeted at check in both stays by either Josh and or Corrie.
The rooms are large, comfortable, with higher end finishing and clean. Nice snack shop, gym, on site bar and resturant.
Plenty of chain restaurants and shopping on the strip at this exit.


Stayed April 2014, travelled on business
Helpful?
1 Thank Travel46804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla E, General Manager at Holiday Inn Richmond, responded to this review, 22 October 2014
Sorry for the delay in getting back to you ..... THANKS!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2014

From check in to check out, hotel was run very efficently. Clean atmosphere, bar area, restaurant offer great service. Room was clean and up to date, and while hallways were a bit chilly, room was comfortable.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D J G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla E, General Manager at Holiday Inn Richmond, responded to this review, 22 October 2014
5 Stars!!!! Thank you and sorry for the delay in say Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 29 December 2013

We were in town for a funeral. The hotel was comfortable. The room was clean and the bed was nice. The front desk clerk was professional and asked each night how we were doing. I would highly recommend this hotel for anyone needing to stay in Richmond, IN.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clmcdaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThomasHolmes01, General Manager at Holiday Inn Richmond, responded to this review, 16 January 2014
Thank you for taking the time to write comments regarding your most recent stay at our property. We look forward to your stay in the future.

Warm Regards,
Tommy Holmes
General Manager
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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 December 2013

We have been staying at various hotels in Richmond and this is by far the nicest. It's fairly new, the desk staff are incredibly friendly and ready to help you in anyway. The rooms are large and clean. A nice pool and a small gym. I highly recommend staying here! Plus it's right of I 70.

Room Tip: Any room is perfect!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dena b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThomasHolmes01, General Manager at Holiday Inn Richmond, responded to this review, 16 January 2014
dena b,

Thank you for taking the time to write regarding your most recent stay at our property. We look forward to your return to our Holiday Inn next time visiting Richmond.

Warm Regards,
Tommy Holmes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Findlay, Ohio
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 December 2013

I stay in Richmond for five times per year. This is my fourth two night visit. There is a lot to recommend this facility and of course like all traveler type motels a few – – but very few negatives.
The rooms are comfortable and the beds are excellent. There is of course a nice selection of pillows – – but each bed comes equipped with that dreaded heavyweight comforter. (As an aside and not necessarily related to the review of this facility I am convinced that most of the people who design things like the bedding in the motel designed primarily for travelers never stayed in one.)
The lighting is excellent and there are plenty of plugs. There's also a handy refrigerator and really excellent large-screen TV.

Perhaps the best part of this facility is the attitude of the desk staff. The young lady thanked me for my service and welcomed me back stating that she had my priority club number already on file. Check-in is now electronically managed and it was very speedy even though there were several people waiting to check in at the same time.

I'm not exactly sure what they have in mind with their bar and their restaurant. As another reviewer suggested their selection is quite limited but after a long day on the road it is sometimes adequate.

There are a lot of convenient restaurants in the area including the Cracker Barrel that is easy walking distance.

This will be "my place" for the foreseeable future

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kahuna2030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThomasHolmes01, General Manager at Holiday Inn Richmond, responded to this review, 16 January 2014
Kahuna2030,

Thank you for writing such great comments regarding your most recent stay at our property. We are excited you have found your "home away from home." We look forward to your next stay at our property.

Warm Regards,
Tommy Holmes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 December 2013

First time at this hotel. I have stayed many times in Richmond, IN., however, this is a new (about a year old) hotel and I like Holiday Inns, so I gave it a try. It is new and clean, open and contemporary in an austere fashion. It boasts a bar and restaurant, but that is a real stretch. I checked in late and thought my wife and I would dine in. The bar is ENORMOUSLY limit in it's offerings, and the restaurant was quite basic (think Perkins or Waffle House). Our room was nice and comfortable, The bed was well above average. The bathroom was roomy, as was the shower. The water pressure left a little to be desired, but sufficient. The main problem was the highway noise. QUITE noisy. Also, whatever was being cooked in the restaurant was smelled in the hallways. Burnt grease is not attractive.

Room Tip: My room was on the back of the hotel and highway noise was significant. Maybe the other side would...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hytecher09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThomasHolmes01, General Manager at Holiday Inn Richmond, responded to this review, 4 December 2013
Dear Hytecher09,

Thank you for your comments regarding you most previous stay with us. It is great to hear how much you enjoyed the guest room and the facility. In regards to the restaurant we are in the process of developing a new menu to have at our property. This menu will have a wide variety of chooses. If you plan to travel to Richmond, Indiana in the future please contact me directly and I would be happy to personally make your reservations for you.

Warm Regards,

Tommy Holmes
General Manager
Tommy.Holmes@richmondhi.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Richmond

Property: Holiday Inn Richmond
Address: 6000 National Rd E, Richmond, IN 47374-2626
Phone Number:
Region: United States > Indiana > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Richmond 3*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome to the newest and most modern hotel in Richmond, Indiana. Conveniently located right off I-70, 1 hour East of Indianapolis and only 30 minutes West of Dayton, Ohio. The Holiday Inn Richmond is the perfect choice for business or leisure travel.The welcome mat is always out for you in Richmond and our Holiday Inn hotel. With its rich history as the gateway to the west, you are sure to find something for all with attractions such as the Historic Depot District, Gaar House & Farm Museum, Hayes Arboretum, Richmond Art Museum, Civic Hall Performing Arts Center, Antique Shops, Madonna on the Trail and the Indiana Football Hall of Fame ... more   less 
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