This hotel is very nice...for now. I will come back to that in just a moment. However, first the "very nice" part.
Everything is still pretty new. In fact, it even still smells new in the hallway! The rooms are in great shape. The beds are comfy (awesome pillows!). The appliances are the kind of new that make you wish that your microwave at home was that quiet! They have an awesome little Theater Room with cinema recliners (joined with cupholders) and a newer selection of DVDs (about 25-30) mixed in are a few classics with a larger flatscreen. Combo that with the bag of popcorn in your room and you are in business! Their pool was nice and warm and not too deep that my 3 year old and I couldn't swim around together...awesome family memories there.
Their breakfast was relatively expansive with surprisingly awesome eggs and sausage. The staff was very friendly and accommodating. And overall we really enjoyed our stay.
Here comes the "for now" part I said we would get back to. This hotel is showing signs of possibly heading into a slide. A downhill one. The bathroom was relatively dirty upon check in. Dirty to the point of cleaning the toilet seat ourselves and placing two pieces of our linen on the floor due to being riddled with strands of black hair. Hair sucks...unless it is on top of your head...you usually aren't excited to see it show up. Especially in the area where you brush your teeth, wash your face, and dry your hands. There is dust...literally...building up in the cabinets and on the furniture. The pans show signs of being pulled straight from the dishwasher and thrown in the cabinet.
This could be a one room thing. Again, I gave it a 4 and will absolutely give it another shot. I am just worried because this could have been our monthly go to spot when we come to Chicago and I fear that not enough effort is being put into keeping this beautiful and modern hotel in show room condition.
Nothing worse than getting into a brand new car that is trashed on the inside.
Thanks for an awesome stay...but please throw a little more effort into keeping it nice so that we can continue to have awesome stays for years to come.
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