I had the most awful experience at this hotel I have ever had in my life. When we arrived the desk clerk said she was new. Initially she couldn't find our reservation. When she found it she sent us to a room on the third floor which had not been cleaned so we hauled all of our baggage down to the front desk to obtain a different room. Once again we went to the third floor only to find that the key didn't work. By now we were late for the event that had brought us to South Bend so we left. I came back later and obtained the second room we had been given thereby missing the first hour of a family gathering downtown.
Sunday morning we had TWO housekeeping people seaprately knock on the door at 9 AM which is only 8 am in the nearby Central Time Zone. Checkout time is 11 AM!
The shower was lukewarm at best and the shower head was like a garden hose with your finger over it for pressure. The tap also had no hot water in the morning.
I have stayed at Comfort Suites in Milwaukee with absolutely no problems so this place needs some work. I would certainly recommend staying elsewhere
- Reservation Options:
- TripAdvisor is proud to partner with Choice Hotels, Expedia, Booking.com, Hotels.com, Evoline ltd, HotelQuickly and getaroom.com so you can book your Comfort Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.