The service here is excellent. They graciously upgraded our room when it was obvious we needed more space. The breakfast bar is adequate and well-staffed, and there are the typical amenities like free laundry, fitness, BBQ grilles, and business center.
The problems at this location are construction based. The elevator is ridiculously slow: plan to use the stairs. The doors either stick in their jambs or SLAM! shut. Spackle and paint was literally thrown on the walls in certain spots and left to drip all over the tile. The home theater set-up looked good but was Antarctic cold and drafty, making it impossible to close the doors (our attempt at movie night was somewhat deflated by the happy hour group in the lounge that we were unable to shut out).
So, Staybridge, call back the contractor and demand they go room to room, fix their defects, and allow the facilities of this place to match the service.
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- Also Known As:
- Staybridge Suites South Bend - University Area Hotel South Bend