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“Newly remodeled with a great on site restaurant”

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Hilton Garden Inn South Bend
Ranked #3 of 30 Hotels in South Bend
Certificate of Excellence
Reviewed 20 June 2014

Super friendly staff, newly remodeled rooms with great sleep number beds, wonderful breakfast and attached to a conference center....I couldn't ask for more that that in a hotel. Location is right off of the Indiana Turnpike.

  • Stayed: June 2014, travelled on business
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1  Thank raghag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISouthBend, General Manager at Hilton Garden Inn South Bend, responded to this reviewResponded 23 June 2014

Dear Guest,

Thank you for choosing to stay with us while in South Bend. We are pleased to hear that you enjoyed your bed, breakfast and location! We hope to see you again when you're in the area.

Thank you,

Jeff Arthur

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381 - 387 of 589 reviews

Reviewed 7 June 2014 via mobile

Check in was easy and fast. The wedding was absolutely perfect. The decorations were gorgeous. The reception room was transformed into the perfect oasis. Breakfast was so tasty with Belgium waffles, omelets, potatoes, made to order. Amber was great. She even warm my syrup. Wow, the best service.

  • Stayed: June 2014
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1  Thank TheEyeDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff A, General Manager at Hilton Garden Inn South Bend, responded to this reviewResponded 9 June 2014

Dear Guest,

We are thrilled you were able to participate in the Gilliam-Burnley Wedding this past weekend and you are correct everything was absolutely Beautiful! We are so happy everyone enjoyed their time and thank you for taking the time to comment on the weekend.

Regards,

Jeff Arthur

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Reviewed 6 June 2014

The facility rocks. The staff is very helpful, the rooms are spacious and it is just off the interstate so it is easy to get to. If you order a omelet at breakfast it will be huge. Dinner restaurant is over priced. $9.50 for a manhattan. I have paid less in New York.
Other than the bar this is a very nice place to stay

  • Stayed: May 2014, travelled on business
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2  Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff A, General Manager at Hilton Garden Inn South Bend, responded to this reviewResponded 9 June 2014

Dear Guest,

I am pleased that you enjoyed your stay with us from the hotel, staff, room, and restaurant. Thank you for taking the time to comment on your recent trip and we hope to see you again soon!

Thank you,

Jeff Arthur

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Reviewed 1 June 2014

We stayed for wedding and we were impressed. We got early check in, room was great. nice and clean and it havdi pod dock. The was lobby nice. we met at the bar after wedding and they were very cool about us hanging out. We also enjoyed buffet breakfast in the morning that was well worth the price.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Erin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff A, General Manager at Hilton Garden Inn South Bend, responded to this reviewResponded 3 June 2014

Dear Erin,

Thank you for staying with us for the wedding you attended. I am glad to hear everything went well and you enjoyed your stay. Please keep us in mind for any future visits to South Bend.

Thank you,

Jeff Arthur

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Reviewed 31 May 2014

My husband and I were in town for our son's soccer tournament, and we had long day in the sun and we were tired when came back to the hotel. We decided to eat in the restaurant and I really enjoyed my meal. Our server Jenny was great. She gave great suggestions on menu. I had the Thai Chicken which I loved and my husband had the salmon. We really enjoyed the relaxing atmosphere. Afterward we went to the pool but unfortunately it was overcrowded with kids so we went back to our rooms. The rooms we had were clean and the bed was comfortable. We would definitely stay here again.

  • Stayed: May 2014, travelled with family
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2  Thank Susan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff A, General Manager at Hilton Garden Inn South Bend, responded to this reviewResponded 3 June 2014

Dear Susan,

Glad to hear you enjoyed our in house restaurant, Bistro 933. It's great that you took advantage of the restaurant as well as Jenny's knowledge. We hope to see you again next year for the Soccer Tournament!

Thank you,

Jeff Arthur

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Reviewed 29 May 2014

Great place to stay if going to soccer games in the area. Close by (5-10 mins to the fields) Food in their restaurant is very good. Staff is great and helps with recommending/getting to restaurants in the area also. Loved the flavored ice water available in the lobby!!--particularily after being out in the hot sun for 6-8 hrs. Defintiely would stay here again.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff A, General Manager at Hilton Garden Inn South Bend, responded to this reviewResponded 30 May 2014

Hi Elizabeth,

Glad to hear that you enjoyed your stay with us over your Grandson's Soccer tournament. We appreciate the kind words and suggestions on our hotel. We look forward to seeing you next year!

Thank you,

Jeff Arthur

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Reviewed 28 May 2014

For Hilton Garden Inn's I always assume they are going to be a 4 and go from there. While there is nothing horribly wrong with this property, it seemed a little below what I expect.

The good - the staff was attentive and pleasant at check in. There were several large groups of teens there, but all was kept under control.

The cut below - at first glance the room seemed fine. But, then you look around and you see signs of wear. The A/C unit control door was broken, small areas of frayed carpet and upholstery, poor caulking in the tub.

I had a safety concern with the shower. The way the tub slopes and the height of the shower-head, if you are 5'7" and under, you may have to stretch onto your toes to adjust. A huge potential slip and fall hazard.

We had an issue with housekeeping trying to get into our room before we were ready to leave on our check out day. I will take responsibility for the 9 AM knock because I did not put out the "Do Not Disturb" sign. But, the second time 45 minutes later after we told them we would not be out until 11 AM is on them.

I would not rule out staying again, but I'd check into the other options in the area.

  • Stayed: April 2014, travelled with family
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Thank Bulldog82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff A, General Manager at Hilton Garden Inn South Bend, responded to this reviewResponded 30 May 2014

Dear Bulldog82,

We appreciate you staying at the Hilton Garden Inn Brand and with us over your recent trip to South Bend. I do apologize that you had issues with your room and will certainly get with each of the department heads to resolve the issues you stated. I do hope you will stay with us again in the near future. Please contact me directly if there's anything else we can assist with- Jeff.Arthur@hilton.com or 574-232-7700.

Thank you,

Jeff Arthur

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Additional Information about Hilton Garden Inn South Bend

Address: 53995 Indiana State Route 933, South Bend, IN 46637-3345
Phone Number:
Region: United States > Indiana > South Bend
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in South Bend
#4 Family Hotel in South Bend
#7 Business Hotel in South Bend
Price Range: £100 - £482 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn South Bend 3*
Number of rooms: 100
Official Description (provided by the hotel):
Hilton Garden Inn- South Bend is conveniently located off the Indiana Toll Road on Saint Mary's College Campus, adjacent to the University of Notre Dame and less than 10 minutes from the South Bend Regional Airport. Not only do we offer an amazing location, but our amazing amenities, helpful staff, Bistro 933 Restaurant/Lounge and the 15,000 square foot Gillespie Conference Center all make your next business trip, convention/meeting, family get-a-way, or wedding weekend rememberable and wanting to come back! ... more   less 
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Also Known As:
Hilton Garden Inn South Bend Hotel South Bend
Hilton South Bend
South Bend Hilton

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