I stayed here for a wedding which took place on the Saint Mary's College campus. I mostly made the right decision.
This is clearly a newer property next to the Inn at Saint Mary's. There is a convention center attached to the back of the HGI, which also features an outdoor area. On this particular weekend, I noticed they had this outdoor area setup for a wedding (not the wedding I attended).
The king size room I had was large and honestly could accommodate about 10 queen size air mattresses on the floor. I like that my room had a walk in shower and not a bathtub. I wish more hotels would feature this in bathroom.
Standard HGI Keurig and minifridge in the room. I did not like that I was next to the elevator since my HHonors profile requests that my room is away from the elevator. However, this worked out because I had a large wedding gift that made it easy to not carry it all around the hotel and back to my car.
The free breakfast with my Gold status was standard as well. I wish there was more chocolate milk offered on the beverage area. I did not request more from the servers. Speaking of the servers: I realize this isn't the best serving job as most people probably have the free breakfast coupon and they are not ordering off the menu in the morning. But a couple more trips to the table would have been nice. I ran out of water (I don't drink juice anymore and I am not a coffee drinker) and when I was finished eating, the server still wasn't to be seen so I just left my table. Normally I'll tip a few bucks to my room for the free breakfast service (and to pick up more HHonors points - there's a tip for you there), but this time I did not because the server basically didn't exist.
A suggestion to the omelet station: list the ingredients that you have available for your omelets that way people don't have to guess as to what you have available that day.
I checked in late on a Friday. Went to the rehearsal dinner event and was informed by the bride and her family that the house they rented in South Bend had an extra bedroom and I was welcome to use it to save on the hotel cost. When I inquired about cancelling my Saturday night stay first thing Saturday morning, the front desk informed me they need 24-hours on the cancellation. Now while this is probably true and also probably stated in the condition of reserving the room, I was annoyed because it was a really nice house (and I was hoping they could help me out since I have HHonors Gold). No dice.
The hotel bar stayed open late Saturday (after midnight) as there were a few different weddings taking place. I did not have an issue with any noise. If I knew other people staying at this hotel for the wedding, I would have taken advantage of the late night bar. So this was a nice and smart touch to staff the bar because people did use it late Saturday. Hopefully the bartender had a nice night when it came to the tips.
There is also fruit infused water in the lobby. When I informed the front desk it was empty at one point during my stay, they immediately changed it out and refilled the container.
Overall: convenient to the Indiana Toll Road (next door) and on the Saint Mary's College campus. I walked to the wedding in Le Mans Hall. I walk quickly. It probably took me five minutes.
- Official Description (provided by the hotel):
- Hilton Garden Inn- South Bend is conveniently located off the Indiana Toll Road on Saint Mary's College Campus, adjacent to the University of Notre Dame and less than 10 minutes from the South Bend Regional Airport. Not only do we offer an amazing location, but our amazing amenities, helpful staff, Bistro 933 Restaurant/Lounge and the 15,000 square foot Gillespie Conference Center all make your next business trip, convention/meeting, family get-a-way, or wedding weekend rememberable and wanting to come back! ... more less
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- Also Known As:
- Hilton Garden Inn South Bend Hotel South Bend
- Hilton South Bend
- South Bend Hilton