The whole idealogy behind a national chain is that you can expect a certain quality without having to read a review. A big mac is a big mac no matter where you are; that is the beauty of a national chain. Not so with this place.
We were late getting to this hotel due to the snow, so my wife called ahead to ensure that they did not cancel our reservation. Well, the guy didn't speak english, and ended up cancelling our reservation, so we had to wait 20 minutes while they got a key made up when we go there, etc. We also arrived in a blizzard and you think they would clear the snow from in front of your room door at least? NO. I had to ask them for a shovel so that I could clear a path for my wife and baby.
The ceiling was stained, the mattress was stained, the pillows were stained and the place had obviously not been vacuumed. The mattress was probably older than me. The worst part was the door didn't even lock! And it had a gap at the bottom that let in the cold air and snow, so we had to blockade it with the pillows and a chair.
I don't know if any breakfast was served because I spent the morning digging out our car from 2.5 feet of snow, with no help thank you very much, from the management. They didn't even unlock the front door until 9:00 AM or so.
It sounds like it was a good thing there was 2 feet of snow because we were not even aware this was a shady area. (Thanks for the other reviews). Plus, everyone else must have read these reviews, because there was only us and two other people even staying there. This is the kind of hotel they make horror movies about where no one survives the night. So, take our advice and stay far away!
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- Also Known As:
- Econo Lodge South Bend
- South Bend Econo Lodge