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DoubleTree by Hilton Hotel South Bend
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Reviews (909)
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607 - 612 of 909 reviews
Reviewed 14 July 2014

Only bad thing was the front desk did not activate my keys and couldn't get into the garage and then my room. Made for a long night after long day travel. Took long time for the hotel to fix the issue. great to have a Starbuck in lobby. Good food, love the warm cookie. Quiet zone of hotel appreciated. Parking in garage next door convenient

  • Stayed: July 2014, travelled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014

We were in town for our son's wedding and it was great that we were able to enjoy the beautiful wedding by our worry-free stay. From the point of check in until check out, customer service was great and room was extremely clean! Great experience!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Albert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this reviewResponded 14 July 2014

Thank you for your review of your stay at our DoubleTree Hotel in South Bend. We are so thrilled to hear that you enjoyed your stay and more importantly your son's wedding. We look forward to sharing your comments with our team, and are grateful to have been part of your special weekend. We hope to serve you and your family again soon. Thank you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014 via mobile

I have stayed at this hotel several times. This last trip showed significant improvements from staffing to amenities. The most notable of which- was the coffee in their restaurant. Thankfully they dropped the previous celebrity chef's line. Staff was courteous and outgoing. A pleasant stay.

Stayed: March 2014, travelled on business
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this reviewResponded 14 July 2014

Thank you for your review of our DoubleTree in South Bend. We appreciate your feedback and so pleased to hear that you enjoyed your stay. We look forward to your return visit. Thanks again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014 via mobile

I stay 140+ nights annually in Hilton properties....most often are D/T. property by D/T standards is above average. Warm welcome @Check in. Food at dinner was very good. Only downside is that while there is an executive lounge on site, I was told it was open till 10. When I went there at 9 the attendant was already in the process of
closing it down and taking everything away. Not really a big deal but I would expect if the hours are till 10, there would be full service till 10.

  • Stayed: July 2014
    • Value
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Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this reviewResponded 14 July 2014

Thank you for sharing your experience at our DoubleTree in South Bend. We are delighted that your enjoyed your stay. Your comments regarding the good food and friendly staff are very much appreciated. I regret to hear that you experienced a problem with our Executive Lounge and our hours of service. We apologize for any inconvenience this may have caused you. I am grateful that you let us know, so we may address the situation immediately. We do look forward to your return visit. Thank you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

This was a great Double tree hotel. It was the best looking building in south bend. Great location! They give you warm delicious cookies in the lobby when you check in. Front desk staff as well as housekeeping staff were very friendly. I would stay here again. I wish they had complimentary breakfast though.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank juanitas292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this reviewResponded 14 July 2014

Thank you for your comments regarding our DoubleTree Hotel in South Bend. We are thrilled that you enjoyed the hotel and your stay. We are excited to share your review with our team. We hope to serve you again soon. Thanks again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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