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“Run Away!!!!!!!!!!!”

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Quality Inn & Suites
Ranked #9 of 31 Hotels in South Bend
Certificate of Excellence
Reviewed 17 December 2008

First, we couldn't get in our room we had to call the front desk and they told us you have to jiggle the door. Second, while taking a shower i saw that there was hair on the walls of the shower. Then in the toilet was trash! Not to mention when you get a smoking room they should put ash trays in there but we had to use a cup. Also the curtains were see through. I was very disgusted by this place and would not recommend it to anybody.

Stayed: December 2008
1  Thank ndominiq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 - 110 of 110 reviews

Reviewed 11 September 2008

Notre Dame parents beware of this arrogant and despicable manager.I made this reservation through AAA over three months prior to our arrival for freshman orientation,called a few days before to confirm which the desk clerk did. Arrived approximately 6:00 pm after driving 14 hours , presented our reservation with validation number and were told there was no room available . The manager refused to talk to me and the desk clerk rejected my hard copy reservation. When I requested from the desk clerk who cancelled my reservation she said "The Manager Did". With this being Freshman Orientation Weekend ,rooms were nonexisrtent. With no help from the hotel ,my wife and son secured lodging in Elkart,approximately 15mi. away. I reported this incident to Choice Hotels later that evening and although they were very apologetic, said the hotels are independently owned and that they can cancel your reservation. I also followed this up with AAA with the same result. Shame on Choice Hotels for not reigning in this awful Hotel Manager, you won't be my first choice in the future.

  • Stayed: August 2008, travelled on business
    • Value
    • Check-in / front desk
1  Thank nddad2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2008

We were traveling all day and decided to stop for the night we chose a Quality Inn because we had confidence in the "Choice Hotel Chain" WRONG !! The bathroom was filthy and covered in mold , the sink was split in half and repaired with some kind of sticky compound . I used toilet paper instead of sitting on the seat and used bottled water to brush my teeth. Usually I would have gone back to the desk and demanded our money back but we were tired ,and there were no other rooms available in the area.

Stayed: August 2008
2  Thank dym727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2010
Google Translation

Stayed: March 2010, travelled on business
Thank Camparispezial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2009
Google Translation

  • Stayed: October 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Wolfgang_W_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Address: 4124 Lincoln Way W, South Bend, IN 46628-1251
Region: United States > Indiana > South Bend
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 31 Hotels in South Bend
Price Range: £45 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Quality inn & Suites conveniently located near south bend airport, Shuttle service is available, 3.4 miles from NOtredame university, Recently Renovated, 100 % Non smoking, pool, fitness center, full hot breakfast provide everyday complementary, room with fridge and microwave, iron, hair dryer, charging device. ... more   less 
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Also Known As:
Quality Hotel South Bend
Quality Inn And Suites
Quality Inn South Bend

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