I have stayed at many Quality Inns but this was disgusting. After I checked in, my room door won't open, came down waited for 5 min. for front desk to show up. Gave me a new key, still won't open my room door. Finally, upon my request gave me another room with a weird look. It was a connecting room. I could hear loud TV and a party next door entire night. Room smelled smoking but no sense of complaining. Went to use bathroom, found a cigarette in toilet. Called front desk, she said it was a non-smoking room. She also advised me, she can not switch me because they did not had any more non-smoking rooms available. Found a hair on pillow and in bathroom so decided to sleep with out taking shower. Did not get a wake up call in the morning which I requested to set up at Check in......Went for B'fast at 5:45 am waited to open until 6 am. No fruits, gravy nothing but water, biscuits too hard to break may be leftover, finally thought to make a waffle but waffle maker was not cleaned from previous day as I was the first person for B'fast. Finally I went to my room and decided to check out. Found another hotel in the area, this hotel did allow me to Check-in early. Won't stay at any Quality Inns any more. Also do not expect to be contacted by General Manager.
- Official Description (provided by the hotel):
- Quality inn & Suites conveniently located near south bend airport, Shuttle service is available, 3.4 miles from NOtredame university, Recently Renovated, 100 % Non smoking, pool, fitness center, full hot breakfast provide everyday complementary, room with fridge and microwave, iron, hair dryer, charging device. ... more less
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- Also Known As:
- Quality Hotel South Bend
- Quality Inn And Suites
- Quality Inn South Bend