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“Mostly Very Good to Excellent”

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Waterford Estates Lodge South Bend
Ranked #21 of 29 Hotels in South Bend
South Carolina - USA
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Mostly Very Good to Excellent”
4 of 5 bubbles Reviewed 18 October 2013

Good = friendly & helpful staff
Interior = A bit in need of attention (carpet, etc)
Restaurant = Excellent food (breakfast & dinner)
Bar = Fun
Room = Quiet & spacious & clean
Location = Right off Hwy 31

Room Tip: Stay in #214 above the lobby. No elevator.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P-29732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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219 reviews from our community

Traveller rating
    52
    60
    48
    30
    29
See reviews for
86
41
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Any
English first
Orland Park, Illinois
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 October 2013

It's a comfortable hotel. The staff are friendly and it's kept clean. There is also a nice restaurant and bar/lounge area. There was a power outage while we were there that lasted a few hours on a Saturday morning but the staff kept their calm and were accommodating whenever they could be.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nekoosa, Wi
Level Contributor
122 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed 20 September 2013

Stayed one night at the hotel during a trip to New York. The hotel was very clean which is very important to us. The room was a little dated but everything in the room worked. The lounge was large and very nice after a long day of traveling. The breakfast was great as was the staff that morning. I only gave it an average rating because it didn't have that WOW factor. I would probably stay again if we were in the area.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DSchmidtNekoosa_Wi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review, 9 October 2013
Thank you for taking the time to share your experience with the TripAdvisor community.
We are pleased to know that overall, you enjoyed your stay.
I will take your comments and share them with the Waterford Team.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Normal, Illinois
2 reviews
5 of 5 bubbles Reviewed 4 September 2013

Great place to stay close to Notre Dame and many other attractions. Staff was very nice helpful whenever needed. Breakfast and dinner was awesome. This is a great place for family, business or just solo. I would consider this a great place to stay for anyone and anytime.

Room Tip: Avoid a room by the pool if you have no kids.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank York5727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review, 9 October 2013
Thank you for your recent TripAdvisor comment.
We appreciate your feedback and are glad that you enjoyed your time with us.
Thank you again for your comments and I will pass them along to the Waterford Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indian Harbour Beach
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 30 August 2013

The Hotel has been recently refurbished. It has an outdoor pool, indoor pool and spa and fitness center. It would be good to stay here one night or an extended stay
The Hotel staff were exceptionally friendly and helpful. Included was a hot breakfast buffet which was very good. The restaurant staff .was very friendly and efficient.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review, 9 October 2013
Thank you for your recent comments. I am so happy to hear that you had such an enjoyable stay.
I am also pleased to hear that our staff provided you with outstanding service.

Thank you for sharing your experience with the us and the TripAdvisor community.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Bend
1 review
5 of 5 bubbles Reviewed 9 August 2013

We really enjoyed staying at this hotel. The food was great, the rooms were beautiful, and the pool was inviting! The breakfast in the restaurant was delicious and the waitresses were so friendly. We would come back again!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review, 15 August 2013
Thank you very much for sharing your comments with the Tripadvisor community.
I am very pleased that you enjoyed your stay at the Waterford.

Thank you again for your comments and we hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 5 August 2013

Stayed over 4 days with a group of 8 in town for some golfing. Rooms were generally clean and in good shape, but would never be mistaken for luxurious. Hallways and common areas were okay, but generally tired. Small kitchenette area at one end of room had micro, fridge, and coffeemaker. Lots of cabinet space too. Complex is large, and the location of our rooms meant long walks to get to pub, breakfast, front desk, and outdoor pool. Indoor pool was too cold to swim, outdoor pool was refreshing on a hot day. Staff was always friendly. We had a problem in one room bec/ ceiling dripped water on to bed. Had to switch rooms, which was done quickly and w/o a fuss. The pub/grille was our biggest disappointment. Ate lunch and dinner and had drinks during our stay. The service was extremely slow (20 min to wait for drink orders), and the food was marginal at best for both meals. Service was friendly, but not efficient or attentive. The free breakfast in same location was a hot buffet (same eggs/items three days in a row) but had more attentive service. As a cheaper place to stay in SB, it was adequate, but you would not pick it out as something special.

Room Tip: Some rooms are far from the common areas at the front of the hotel. Some rooms have both interior do...
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rylie2719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review, 15 August 2013
Thank you for taking the time to post your review regarding your recent stay with us.
I regret to learn that we did not provide the level of customer service you deserved. Your comments will be shared with the Waterford team regarding the resturant service and the temperature of the pools.
We truly value your feedback, for comments like yours enable our continuous pursuit of excellence. Unfortunately, these valuable lessons have come at your expense. I hope your desire to join us again hasn’t been extinguished. We will look forward to the opportunity to regain your faith in our ability to properly serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waterford Estates Lodge South Bend

Property: Waterford Estates Lodge South Bend
Address: 52890 SR 933 North, South Bend, IN 46637 (Formerly Ramada Inn - South Bend)
Phone Number:
Region: United States > Indiana > South Bend
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 29 Hotels in South Bend
Price Range (Based on Average Rates): £
Hotel Class:3 star — Waterford Estates Lodge South Bend 3*
Number of rooms: 200
Official Description (provided by the hotel):
Situated near the airport, in South Bend, this hotel is close to St. Mary's College, Hesburgh Library, and University of Notre Dame. Also nearby are Snite Museum and Basilica of the Sacred Heart. PLEASE NOTE: The indoor pool will be closed from July 27- August 7. Waterford Estates Lodge features an indoor/outdoor pool(seasonal) and spa. Other amenities include a complimentary continental breakfast, complimentary wireless Internet access. The Bend Pub & Grill is open for dinner Wednesday-Saturday starting at 4pm. Guestrooms have refrigerators,microwaves,air conditioning,and complimentary wireless Internet access. Minimum check-in age is 21. ... more   less 
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Also Known As:
Waterford Estates Lodge South Bend Hotel South Bend
Waterford Estate Hotel

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