The rooms were great, you could tell that they were still renovating by the indoor pool and spa area, but they still made it look inviting to go to. The room was great, the directions to my room not so great as I did not realize that I had to go through a door to get to my room that looked like a fire escape door that had exit on it and then the signage do not leave door open. I am not a well seasoned traveler as I only have one business event that I have to attend every year.
The breakfast bar was okay. It could have been a better set up if they had the coffee and juices better placed on a side table instead of tucked off to the side and on the other side of the breakfast bar. But the food was good that was served. We inadvertently got a server upset, because a person at our table got up to get coffee and proceeded to serve those of us who wanted more. It was never our intention to upset the server, we thought we were helping out.
The bar in the evening was good the first two nights of our stay, but on the third night we had to hunt down a server and place our order even though were seated at a table area. we waited 45 minutes and still had no drinks while everyone at the walk up bar area was being served.
Over all the stay was good, and they were prompt with my wake up calls and the staff was helpful when you asked the for help. I was very pleased with the over all visit. I had a nice time at the business event this year. I hope we can do it again with you all next year.
- Official Description (provided by the hotel):
- Situated near the airport, in South Bend, this hotel is close to St. Mary's College, Hesburgh Library, and University of Notre Dame. Also nearby are Snite Museum and Basilica of the Sacred Heart. PLEASE NOTE: The indoor pool will be closed from July 27- August 7. Waterford Estates Lodge features an indoor/outdoor pool(seasonal) and spa. Other amenities include a complimentary continental breakfast, complimentary wireless Internet access. The Bend Pub & Grill is open for dinner Wednesday-Saturday starting at 4pm. Guestrooms have refrigerators,microwaves,air conditioning,and complimentary wireless Internet access. Minimum check-in age is 21. ... more less
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- Also Known As:
- Waterford Estates Lodge South Bend Hotel South Bend
- Waterford Estate Hotel