I was very disappointed with the "Quality" Inn. The name is extremely deceiving. The only quality thing about the place were the hotel staff I encountered a the front desk who were both extremely nice and made you feel good, for the brief amount of time you are up there until you have to head back to your room. I just wanted to state this first as people in the past have complained about the staff, but from the two times I dealt with them they were very nice and accommodating. In moving onto the hotel itself. Horrible is the best word I can use to describe it. The whole hotel defiantly has water and mold issues. The whole place smelled heavily of it and not to mention my nose was going crazy. In the dark, dingy hallway to my room, evidence of water problems, beyond just the smell, came in the wallpaper totally pealing up about a foot or so for over a yard in length. It was horrible. (I have a picture posted of it in the photos section). After passing that, I arrived at my room. The door was sticky and was in very bad shape. The room was also dark and just depressing. Smelled of moisture, and upon looking outside it made sense as my room was around half way bellow the ground level outside my window with a slope to accommodate my window so I would not feel like I was in a basement. This explained the water problem. Just a poorly thought out design. Moving on from that, the room in general looked old and worn. TV was old and the picture was not always great. Sheets on the bed smelled bad and so did the towels in the bathroom. The bathroom is what is really disgusting for me. The tub was yellow (I have posted a picture in the photos section) and the ceilings were lower. The lighting was extremely poor, so it made the whole bathroom dingy. Everything in the bathroom was old. The sink has cracks in it, did not not leak but looked bad. Facet was horrible and old. The bathroom door would not close or lock for that matter. I refused to use the shower and just used my friend's at the Courtyard Marriott, where I really wish I had stayed. The rest of the hotel was just odd. It defiantly was not a hotel to begin with. Maybe an office complex. There was an odd fun dome area that was very empty and had a few games and that is it. No one was around at all. There were a lot of rooms looking onto it, but none were occupied. So all in all I would strongly suggest you avoid this hotel at all cost. It cost $80 and its probably better to go buy a cheap mattress and put it on the street and sleep there. The America's Best Inn next door sounds a lot better for a cheaper price. Whatever you do, do not go to the "Quality" Inn. There is nothing quality about it.
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- Also Known As:
- Quality Inn University (South Bend) Hotel South Bend
- Quality Inn South Bend
- University Quality Inn
- South Bend Quality Inn