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“Pleasant Business Trip”

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Hampton Inn & Suites South Bend
Ranked #6 of 30 Hotels in South Bend
Certificate of Excellence
GreenLeadersBronze level
Reviewed 27 February 2014

My associate and I booked rooms at the Hampton in South Bend based on our experience at other locations. Everything went as expected. The chain has it down-kind of like going to McDonalds-you know what to expect and you get it.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hampton
Thank Perry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this reviewResponded 12 March 2014

Thank you for taking the time to write your review. We hold ourselves to the Hampton standard and are pleased to hear all the hard work is paying off.


Kristofer Lykins
Guest Experience Manager
Klykins@fhginc.com
Hampton Inn & Suites South Bend
574-277-9373

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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454 - 460 of 594 reviews

Reviewed 19 February 2014

Stayed at the Hampton inn for a business trip. Hotel had renovations going on at arrival. I had an apple offered at the dining room to later notice while eating that it was rotten. I returned from work the first evening to notice that my room was not cleaned, house keeping arrived at 5:15pm a explaining that they were just getting to my room to clean which I declined after just getting in from a long day of work. The 2nd morning upon walking to my car I slipped & fell on the black ice in the parking lot, staff failed to treat for ice
that morning. I won't stay here again in future visits.

  • Stayed: February 2014
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Thank jason l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this reviewResponded 20 February 2014

I am very sorry for the issues you encountered during your recent stay. Anytime a guest prefers to have their room services at a specific time our housekeeping staff works around that request.


Kristofer Lykins
Klykins@fhginc.com
Guest Experience Manager
Hampton Inn & Suites South Bend
574-277-9373

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2014

As usual, great stay. This is my home away from home when I visit south bend. The staff is always very friendly. They are renovating the place (the lobby has already been completed) but guests are not affected.

  • Stayed: February 2014, travelled on business
    • Service
Review collected in partnership with Hampton
Thank Eado M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this reviewResponded 17 February 2014

Thanks for the Review, Our staff makes sure to make every guest feel welcomed during there stay. You will have to give us your opinion of the updated rooms upon your next visit.



Kristofer Lykins
Guest Experience Manager
Klykins@fhginc.com
Hampton Inn & Suites South Bend
574-277-9373

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

The title says it all. They have a little note asking to be patiend while they renovate but there were no issues with cleanliness or convenience. We had a huge snow while we were there and they loaned me a giant scraper to "scoop" the snow off of my van. They said its the same tool the car dealers use. I was able to pull in under the roof for unloading and loading with no worries because they had a generous amount of space for 2 vehicles wide so I wouldn't be blocking someone. Breakfast offered, eggs, sausage, french toast sticks, DIY waffles, cereal, oatmeal w/toppings and all the rest. Beds were comfy, hair dryer provided.

  • Stayed: February 2014, travelled with family
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Thank lkwmson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this reviewResponded 7 February 2014

Thank you for the awesome review. We are on the final processes of the renovation and would love to have you back to see the updated rooms. Everyone loves our waffle bar, we are also rolling out new items for breakfast as well.


Kristofer Lykins
Guest Experience Manager
Klykins@fhginc.com
Hampton Inn & Suites South Bend
574-277-9373

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2014

Typical Hampton Inn experience-breakfast is great. Hotel is quiet and well maintained. Refurbishing in progress during this visit, but it did not present a problem during our stay. Staff was helpful and paid attention to our requests.

  • Stayed: January 2014, travelled with friends
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Review collected in partnership with Hampton
Thank Larry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this reviewResponded 29 January 2014

We do our best to make sure that our renovation doesnt interfer with our guests stay. Stop back by after we finish in the spring and give us your opinion of the updated decor.


Kristofer Lykins
Guest Experience Manager
Klykins@fhginc.com
Hampton Inn & Suites South Bend
574-277-9373

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2014

enough said with the title the staff is just absolutely incredible if you want a motel where you feel at home this is the place to go! The staff will make sure that your stay is the best it can be and if you need anything they make sure you have it...this is by far the best place I have stayed in the United States!!

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hampton
Thank Daniel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this reviewResponded 20 January 2014

Thank you for your excellent review. I have shared your kind words with my entire staff. It is always great to be called out on a job well done.



Kristofer Lykins
Klykins@fhginc.com
Guest Experience Manager
Hampton Inn & Suites South Bend
574-277-9373

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2014

We appreciate the consistent quality, economy and predictability of Hampton Inns as we travel. Hilton Honors program alerts the staff of our room preferences when we make our reservation. (This review required a minimum 200 charters so this is to satisfy that requirement. You know, you try to be helpful and then there's this silly requirement!! Oh well, enjoy your stay at Hampton.)

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this reviewResponded 20 January 2014

Hilton Honors is a great program, it not only saves time during check in but helps us create the best experience possible for our loyal guests.



Kristofer Lykins
Klykins@fhginc.com
Guest Experience Manager
Hampton Inn & suites South Bend
574-277-9373

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites South Bend

Address: 52709 Indiana State Route 933, US 31 North, South Bend, IN 46637-3244
Phone Number:
Region: United States > Indiana > South Bend
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in South Bend
#5 Business Hotel in South Bend
#5 Family Hotel in South Bend
#5 Romantic Hotel in South Bend
Price Range: £73 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites South Bend 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites South Bend Indiana hotel, where you'll find everything you need including complimentary in-room high-speed wireless internet access and On The House breakfast. We are located only 1 mile north of the University of Notre Dame and St. Mary's College and 2 miles north of Downtown South Bend, Indiana. The perfect choice for getaways or business! ... more   less 
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Also Known As:
Hampton Inn And Suites South Bend
Hampton Inn & Suites South Bend Hotel South Bend
Hampton Inn South Bend
South Bend Hampton Inn

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