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“Great Experience”

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Hampton Inn & Suites South Bend
Ranked #6 of 30 Hotels in South Bend
Certificate of Excellence
GreenLeadersBronze level
Demotte, United States
1 review
“Great Experience”
Reviewed 4 June 2014

An overall great experience. I would definitely stay at this hotel again. The beds were very comfortable and rooms were clean. The layout of the hotel was very confusing. Odd numbered rooms were on one end and evens on the other we were walking around for quite sometime trying to locate our room and the elevators were poorly located.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Celia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review, 7 June 2014
Thank you for the great review. We are glad you were able to enjoy the updated Guest rooms and brand new beds!!



Kristofer Lykins
Guest Service Manager
Hampton Inn & Suites South Bend
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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559 reviews from our community

Traveller rating
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    65
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    23
See reviews for
270
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Level 5 Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 May 2014 via mobile

In town for business and got a great rate for this hotel. Everything was great! Staff was attentive. New decor and rooms were awesome. Beds almost too comfy- didn't want to go to work. Pool looked great. Parking easy. Good recommendations for dinner. Maps available for campus. Coffee hot and good in the morning. Would highly recommend.

Stayed May 2014, travelled on business
Helpful?
Thank traveler9621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review, 24 May 2014
Thank you for the awesome review! Next time you are in you should check out the updated fitness center.



Kristofer Lykins
Klykins@fhginc.com
Hampton Inn & Suites South Bend
574-277-9373
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Dubuque, Iowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2014

From check-in to check-out this staff was amazing. You could tell they all genuinely cared about the guests. From assisting a guest in a wheelchair to providing kids coloring crayons and pages.... They had managers visible and accessible during our breakfast and spoke to us and other guests. We were in town for a funeral and the staff made our family feel a bit better. It was nice to see people who truly cared. We would definitely stay here again, hopefully under better circumstances next time. Thank you.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank r8drfn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review, 23 May 2014
Thank you for the awesome review. Our staff understands that our guests are truly number 1. We look forward to your future visit hopfully under better circumstances this time.



Kristofer Lykins
Klykins@fhginc.com
Guest Experience Manager
Hampton Inn & Suites South Bend
574-277-9373
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh
Level 5 Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 May 2014 via mobile

Stayed here on a long 10 hour drive back to the east coast. Rooms are standard Hampton Inn quality. Very clean. The best experience was with the level of customer service. First, due to a work conflict, we needed to ask the hotel for a late check out. It was immediately honored and really took the pressure off work for the day. Greatly appreciated the fact that we were never made to feel like we were causing an inconvenience to the hotel. Second, my husband forgot a very important personal item in the room. The hotel called as soon as they found it (we didn't realize it was missing at that point and were already a few hours away) and immediately offered to ship it to our house. Again very appreciated. Would highly recommend staying here if you are going to be in the South Bend area.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank haras690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Hampton Inn & Suites South Bend, responded to this review, 21 May 2014
Thank you for the kind remarks regarding your recent experience with us. We are happy to hear your travels were uneventful and you received your item.

We look forward to your next stay with us.

Thank you for choosing our property when travelling to the South Bend area.
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Glen Carbon, Illinois, United States
Level 6 Contributor
313 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 16 May 2014

This is your standard Hampton. Fitness center is good - bike, treadmill, elliptical, and weight rack/bench. Room was clean, breakfast was the standard Hampton breakfast and the dining area was pretty big. The t.v. had a fairly big selection, bigger than I have seen at other hotels lately. It has the NFL and MLB channel, so in the fall this will be extra nice. The location is pretty good, there are a lot of places to eat within walking distance, and several are only steps away. (try Elain's across the street, nice diner!) If you want quiet, the south side of the hotel is your best bet. It is across from an empty lot, for now. I would be sure there is not construction in the future, it looks like they tore down a hotel recently. The north side backs up to a McDonalds. The staff were friendly, you could tell they were trained to always say hello when you passed them in the hall or lobby. You can tell someone is thinking about the customers in this location.

Room Tip: south side or back are going to be the quiet rooms.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JBretteD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Hampton Inn & Suites South Bend, responded to this review, 19 May 2014
Thank you for your positive review and feedback from your recent experience with us.

There is no construction planned in the adjacent lot for anytime in the near future.

We look forward to your next experience with us.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2014

Would recommend this Hotel!! Very clean, accommodating & enjoyable. One of the best that we have stayed in - clean, many amenities, very helpful, newspaper supplied daily - coffee available at all times.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank janicemr2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Hampton Inn & Suites South Bend, responded to this review, 19 May 2014
Thank you for your feedback from your recent experience with us. We are please to see you enjoyed the Team and the property.

We look forward to your next stay with us.

Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Decatur, IN, United States
1 review
Reviewed 3 May 2014

I recently stayed at the Hampton Inn in South Bend, IN. It was super....very clean room, lobby, and breakfast area. Breakfast was wonderful and all staff, from desk area staff to room staff was super, as well. Will stay there again when in area.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Melanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review, 4 May 2014
Thanks for the 5 star review, we look forward to your future stay!!



Kristofer Lykins
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites South Bend

Property: Hampton Inn & Suites South Bend
Address: 52709 Indiana State Route 933, US 31 North, South Bend, IN 46637-3244
Phone Number:
Region: United States > Indiana > South Bend
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in South Bend
#5 Family Hotel in South Bend
#5 Business Hotel in South Bend
#5 Romantic Hotel in South Bend
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites South Bend 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites South Bend Indiana hotel, where you'll find everything you need including complimentary in-room high-speed wireless internet access and On The House breakfast. We are located only 1 mile north of the University of Notre Dame and St. Mary's College and 2 miles north of Downtown South Bend, Indiana. The perfect choice for getaways or business! ... more   less 
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Also Known As:
Hampton Inn And Suites South Bend
Hampton Inn & Suites South Bend Hotel South Bend
Hampton Inn South Bend
South Bend Hampton Inn

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