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“Clean and very nice staff”

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Holiday Inn Express Tell City
Ranked #1 of 3 Hotels in Tell City
Murfreesboro, Tennessee
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Clean and very nice staff”
Reviewed 24 June 2013

My family and I stayed here 2 days while we were going to Holiday World. This hotel was very clean and the staff were very nice and helpful. The breakfast was hot and tasty and very good. Price-wise it was very affordable and didn't break our pockets. It's easy for me to say we will stay here again when we return to Holiday World.

Room Tip: King suites are spacious
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rob V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiextc, General Manager at Holiday Inn Express Tell City, responded to this review, 26 June 2013
Dear Guest,


Thank you so much for such a great review!

We are certainly lucky to have such a GREAT housekeeping staff that keeps each and every part of our property looking absolutely great! And our Front desk & Breakfast bar staff is always here to help guests with a friendly smile. We are glad that your stay with us was great and you had a great time at Holiday World.

We hope to see you again in the future!

Sincerely,

Anil Chaudhari
Holiday Inn Express & Suites Tell City IN
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89 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Claremont, New Hampshire
Level Contributor
562 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 8 May 2013

The pool was nice. The room was clean. The wifi was fine. It was confusing because there are two SSIDs for it and one of them worked better than the other. However, that was easily figured out. The shower was excellent - good pressure. I wish all showers were this nice. My kids enjoyed the pool. The breakfast was standard Holiday Inn fare.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dnumme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiextc, General Manager at Holiday Inn Express Tell City, responded to this review, 26 June 2013
Dear Guest,

Thanks for an awesome review!
I was really happy to hear that you enjoyed yourself!
We strive to keep everything in top notch condition and are happy that it shows!
Come back and see us again some time!

Warmest Regards,

Anil Chaudhari
Holiday Inn Express Tell City IN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eaton Rapids, Michigan
Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 May 2013

We have stayed at the three properties available in Tell City. This is clearly the best, and best value for the dollar. The property and rooms are clean and comfortable. Grandkids loved the pool. Staff friendly and helpful. This will be our choice for future visits.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrynPan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiextc, General Manager at Holiday Inn Express Tell City, responded to this review, 8 May 2013
May 8 2013

Thank you dear guest, We are glad that you loved your stay at the HIEX in Tell City. I personal thank for taking your time to write us a great review. It is greatly appricated by our staff, & the hotel. We hope to see you again here and stay with us.

Thank You again.

Anil C. GM
Holiday Inn Express & Suites Tell City
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Pecatonica, IL
Level Contributor
90 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 January 2013

Room was clean and comfortable. Pool was very nice and the water was warm. There were not many towels in the pool area - luckily I was the only one there. The breakfast was nothing exceptional, typical continental breakfast. The hotel is a set on a big hill off the main road so there was no noise.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PamelaSueB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiextc, General Manager at Holiday Inn Express Tell City, responded to this review, 1 April 2013
Thank you for taking the time to write a valued review. Its always great to see a review from a Frequent Traveller. It is great to see you enjoyed your with us. We look forward to welcoming you back. We will do our best to provide more varity in breakfast and do apologize for the pool towel issue.

Thank You truely
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La Porte, IN
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 December 2012

We always stay here when visiting family in Tell City, It is our experience it is the best of the limited choices available. It is pretty much typical HIE with typical rooms and standard HIE breakfast. We had a king room which did have a refrigerator. The front dest people are always friendly.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boaterbums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Illinois
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 August 2012

We stayed at this hotel for our family vacation this year at Holiday World. Parking was definitely not sufficient for the number of rooms. Beds were ok, nothing to brag about. Breakfast was ok, usual Holiday Inn menu. On the plus side, the rooms were clean and the personnel working in the office were very nice. We plan to stay here again in the future.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Evansvilletraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiextc, Manager at Holiday Inn Express Tell City, responded to this review, 5 September 2012
Thank you for taking the time to write a review about your recent stay with us. Our team hear was pleased to hear the continual hard work and enjoyment of thier jobs reflect as a wonderful experience for your stay with us. Look forward to your return visits.

Amanada Roll
Holiday Inn Express
hiextcgm@gmail.com
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Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 July 2012

Considering this was rated the #1 hotel in Tell City and a Holiday Inn and renovated in 2009, we figured we would have a nice place to stay.....we were wrong.

First off, we made our reservation months ago as we were going to a large get together and wanted to ensure our reservation. We emailed the hotel three times asking if the rooms had a refrigerator as we had a small child and wanted to make sure there was one for her milk and drinks. They never responded. It took me calling the day before and asking to which I got the reply only suites had them and some of the rooms had them but they didn't know which rooms they were. She checked our reservation. First she said she didn't have it then she found it and told me it was noted that we needed a fridge and they would try to make sure we had one. I told her we HAD to have one. I mean seriously they don't know what rooms had them???? What if someone had to have one due to medication? Then at registration my husband asked again and the first girl told him no that we didn't have ne then the other girl, who had been on the phone, said that we did have one.

Upon entering the room on July 20th, we were greeted by a musty smelling hot room. The air was off and the room smelled. We figured it would be better once the room cooled off. We took our luggage in and then went out to dinner with our friends who were also staying there. They had requested a crib and didn't get one. Thankfully they had brought a pack n play from home just in case.

We had asked the front desk for suggestions for dinner and they did give us a great recommendation.

Both entrances side and front had overflowing trash cans. What a great welcome!

After we got in our room, it was still warm and we found the housekeeping attendant's hair on the table and the bed. We did have towels in our room. About 10 pm, our youngest was awoken due to the children in the room ABOVE us deciding it would be fun to jump on the floor, run, and yell. That showed how little insulation was between the floors.

Saturday morning, we had a decent breakfast but the biscuits were cold and hard and they only had two, yes two high chairs! We even asked if they had more and we were told no. So our friends held their baby until one became open. There were people waiting due to such a small area and not enough tables.

We left for the day and when we returned our room had been cleaned. However it was obvious that the sweeper wasn't used because a couple of Cheerios that our baby had dropped from the night before were still on the floor. She didnt replace the plastic cups we had used and there were no towels in our room. So my husband had to go to the front desk and ask for some. After he got ours the lady behind him asked for some too plus more pillows as she was shorted.

The towels were unbelievable! They were stringy, worn out, thin, and the one still had either makeup or dried blood on it.

I was in the lobby and overheard that all of the hotels, including this one was sold out. You would think if they are always busy like that, they would invest in better towels and the property.

My husband saw a dead bug of some sort outside the door where they were storing the food for the breakfasts. he thought it was a baby cockroach.

Then Saturday night, for whatever reason, our phone kept ringing. Thankfully it didn't wake our children up. This went on off and on all night. There would have been no way to trace the calls so we didn't tell the front desk.

Sunday morning breakfast was a nightmare. Bland sausage gravy that was cold, scrambled eggs that were cold. And we were sitting in the back next to double doors that had ANTS crawling all underneath the door. We even had one on our table! They opened the double doors and there were more tables in there. The floor was dirty with food on it! Obviously it hadn't been swept hence the ants. Tables were not being cleaned off after people had gotten up.

Yes, ts 20 min from Holiday World, but you are better off driving closer or further east to Corydon to stay if you are coming from the south. Especially for approximately $120 a night.

The previous posters are correct in the fact there are NO vents in the bathroom, you will be greeted by a trash can at each entrance, and the towels are bad.

I will post pictures of our room too. For $120 a night and a HIE we expected better. Had we paid $59 a night, we would have expected the problems we had. We will never stay there again and we are contacting corporate HIE to complain. Totally unacceptable.

Room Tip: Run, don't walk away from this hotel and read the reviews and write reviews!!
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hubeimom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiextc, General Manager at Holiday Inn Express Tell City, responded to this review, 5 September 2012
Thank you for taking the time to write a review about your recent stay with us. I send our apologies for your recent exprience with us. Our customer satisfaction is our number one goal. If you would please contact me with your information, I would like to discuss a recovery for your concerns. Look forward to hearing from you.

Neil Chaudhari
Holiday Inn Express Tell City
hiextc@gmail.com
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Additional Information about Holiday Inn Express Tell City

Property: Holiday Inn Express Tell City
Address: 310 Orchard Hill Dr, Tell City, IN 47586-2782
Phone Number:
Region: United States > Indiana > Tell City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Tell City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Tell City 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Tell City is centrally located to all area industry, retail businesses and restaurants. Business center and convenience store on premise. We are 20 miles to Holiday World, Hoosier Natl. Forest and I-64. Nearby you can find championship golf courses. Weekend and weekly rates are available. We offer suites with full kitchenettes, including 4 Executive Suites. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Tell City, IN and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Tell City Hotel Tell City
Holiday Inn Tell City
Tell City Holiday Inn

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