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“Less than expected”
Review of Comfort Suites

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Comfort Suites
Ranked #11 of 19 Hotels in Terre Haute
Reviewed 1 June 2014

We were in town for our son's college graduation and picked this hotel because of good experiences at other Comfort hotels. This place was average to below in most areas and not worth the money. The elevator barely worked and the carpet in it was disgusting. We stood on the second floor and listened to the elevator go from one to three and back down without stopping on two. Inside and out, everything that was painted needs repainted from the curbs to the handrails. The sausage gravy was cold and the donuts dry and plain. Room and bed were ok, but nothing stellar.

  • Stayed: May 2014, travelled with family
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Thank Kris811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al G, General Manager at Comfort Suites, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank you for taking the time out of your schedule to post feedback about your stay. I was sorry to hear that your stay with us was less than enjoyable. The hotel is under new ownership and will be renovated soon. The issues in the breakfast area will be addressed by the breakfast host. I would hope that you would stop by and visit us in the future.

Thanks,
Al Gouchenour
General Manager
Comfort Suites Terre Haute
812-235-1770

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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58 - 64 of 103 reviews

Reviewed 30 April 2014

We checked in late at night and were put on the 2nd floor. There were some noisy young people there, so we asked for a room that would be quiet. We were easily put on the 3rd floor and it was indeed quiet. The room was big and clean. The bathroom had 4 sets of towels for the two of us which was nice. Luggage carts were available to move our stuff. The shower drain emptied really slowly, so we told the desk clerk about that. The breakfast room was crowded. I tried the eggs and sausage, but one bite was one to many. It was not good food.
We used our choice hotel points for this hotel. So it was strange to get our bill and see the total charge was only $31.47 credited to our points. Since we've been paying at least $69.00 in every choice hotel we stayed in on this trip we found it interesting to see this low charge.The other issue we have with this is that we don't get any points for staying at a choice hotel if we use our free night!
We would stay here again if we were in the area, but we'd eat breakfast somewhere else.

  • Stayed: March 2014, travelled as a couple
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Thank lovingretirementat55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

We were in town to pick up the grandkids, and we chose to stay at Comfort Suites. We had the King Bed, a nice comfortable room, very safe and clean feeling. Our second stay here. Easy to check in, with the carts for the luggage.

  • Stayed: March 2014, travelled with family
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Thank Stephen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

Not up to normal comfort suites standards. Room was OK. Bed below par. Woke up late due to time change. Went to breakfast 20 minutes before 10. Looked around and the attendant said "you can't find anything cuz I'm closed" in a passive-aggressive kinda way. Kept putting things u
p while I tried to salvage breakfast for the family. Breakfast was advertised until 10. Ended up spending extra money for breakfast. We have enjoyed every comfort suites with the exception of this one

  • Stayed: March 2014
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Thank mcb4000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Comfort Suites, responded to this reviewResponded 13 March 2014

Dear Mcb4000,
Thank you for your review of the Comfort Suites Terre Haute. I'm sorry to hear about the negative experience you had while you were our guest. I apologize that my breakfast attendant wasn't more helpful in getting you breakfast. It is our goal to impress our guests, and I will be following up with my staff to ensure they are doing everything possible to make this happen. I hope that if you find yourself back in the area, you will allow us another opportunity to impress you.

Sincerely,
Tara M.
General Manager

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Reviewed 8 March 2014 via mobile

After getting turned away from another hotel, the Choice Suites offered a very nice and spacious room on short notice. Had there not been hordes of 'tweeners and teens in for a competition, I would have given it more stars. Breakfast was okay. All in all, a good stay.

Stayed: March 2014, travelled on business
Thank Dnarde77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

We found the rooms to be very clean altho it is beginning to show signs of wear - new carpeting is especially needed as well as a new couch. Hotel is in a quiet area. Bed and bedding comfortable. Everyone was friendly from the desk clerks to the full time breakfast attendant. Plenty of choices for breakfast (sausage, eggs, Belgium waffles, donuts, bagels, English muffins, cereal and much more), all was kept well stocked and tables were wiped clean. We stayed on Choice Points and they were reasonable for this location.

  • Stayed: February 2014, travelled as a couple
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Thank choicegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2014

Hotwired for 67$ / night.Driving trip from Northern Ill to Orange Beach Alabama. Would not pay the hotel rate which was close to 90$.Room was big but kind of run down,breakfast not much at all.Two blocks from US 41. I try and avoid Interstate 65.Always blocked with overturned or jackknifed semis, accidents,even during the warmer months.Smoke free hotel. The first box i click on Hotwire is the smoke free box,otherwise forget Hotwire.

  • Stayed: January 2014, travelled as a couple
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Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Comfort Suites, responded to this reviewResponded 5 February 2014

Dear Cbce1pjb,
Thank you for your review. We appreciate all guest feedback, and are always looking for ways to improve our services. I hope if you find yourself back in the area you will let us host you again.

Sincerely,
Tara M.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Address: 501 E Margaret Dr, Terre Haute, IN 47802-3769
Phone Number:
Region: United States > Indiana > Terre Haute
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 19 Hotels in Terre Haute
Price Range: £63 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
If you are coming to the area for the Covered Bridge Festival or to visit Indiana State University, then the Terre Haute Comfort Suites is the place for you. This Terre Haute hotel is conveniently located off Interstate 70, close to area attractions like Fairbanks Park, Honey Creek and the Turkey Run State Park. There are several shops and a variety of restaurants located nearby. The Hulman Regional Airport is eight miles from the hotel. ... more   less 
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Also Known As:
Comfort Suites Terre Haute
Terre Haute Comfort Suites

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