We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't trust housekeeping staff or management”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Comfort Suites Burlington
Ranked #2 of 11 Hotels in Burlington
Reviewed 9 March 2014

I stayed here several weeks ago and several items disappeared from the drawer in my room. When I reported it to the front desk, they avoided getting back to me. Aside from that, the hotel was very clean and I was very happy to stay there until this incident occurred. Very disappointing. If you stay here, be sure to not leave any valuables in any part of the room.

Stayed: February 2014, travelled on business
4  Thank Scampy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (127)
Traveller rating
Traveller type
Time of year
Language

63 - 69 of 127 reviews

Reviewed 26 December 2013

The staff was friendly, the room was clean and spacious. The bed/pillows were comfortable. We did not use the pool this time, but it was good in the past. There was a fridge/microwave, coffee pot, hair dryer in the room. The breakfast buffet was not very good in selection or quality.

Room Tip: Pay attention to the rates. Most rooms are identical except for a 32" TV vs a 27" or a few...
See more room tips
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank FaithHopeGrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013 via mobile

Nice size rooms. Typical Comfort furnishings. Larger hotel than what you would normally expect. Decent restaurant attached. But - the door squeaks loudly when open or closed (needs adustment), the bathroom faucet squeaks when being turned on (needs replacement) and the floor (second level) creaks when you walk on it (who knows?). I don't know how old the hotel is (appears relatively new), but the finishing of the hotel could have been much better.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank SPTrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

This was the 2nd year that I have stayed at this hotel. I reserved early hoping to get the room I had last year 2012, I was told that they could put in a request but no guarantee.

I called to confirm my reservation 2 weeks prior to my stay and again asked for that particular room and was told that they added it to the notes on my reservation.

When I arrived the hotel staff was very friendly and helpful. I asked again if I was able to get the room I requested but was told that someone else was given the room, that TICKED me off! I asked 2 different times several weeks prior to my stay about getting that room and it was given to someone else. grrrr

Sooo, I got put onto the 3rd floor overlooking soybean fields and the parking lot.
My room was large, airy, smelled clean and the a/c worked great!!! The entry way light flickered constantly so I shut it off. The toilet handle was broken, the toilet did not flush correctly and I found black hair in the shower on the walls.

I took photos then went to the front desk to show them the photos and to request maintenance come to the room.

Maintenance came to our room bright and early to repair the toilet. The guy was soo very nice to let me watch him fix the toilet. I learned how to fix my own at home!

We got to use the pool and hot tub. They both were clean, well tended to and a great size. The pool was cold and the hot tub was hot hot. The hot tub also had a really neat waterfall into it. The pool had water spouts on each corner spouting into the pool, they were fun standing under!

The hotel was close to many food establishments, shopping, the major highway was 5 stoplights from the hotel.

This hotel also has a great business center with a computer, large desk and printer. It also has a laundry room with 1 washer and 1 dryer with a soap vending machine. It does NOT have a change machine so bring quarters!!!

Room Tip: Ask for a room that over looks the lighted fountain outback.
See more room tips
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank N2Travel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

I do not have high expectations for a Comfort Suites. I arrived late at night, minus my luggage, which was in airline limbo. The front desk clerk was sympathetic and showed what I consider appropriate sympathy. When I asked if he had any toiletries, he immediately stocked me up for the morning. Comfort Suites with five star service. Of course, I recognize that it was the front desk agent that made this experience excellent; however, when I arrived the next evening to get my luggage it had not arrived yet. They allowed me to sit in the lobby, use the internet, have some snacks, and relax while I waited. Overall, a great experience.

The room was clean and comfortable, and I had a great rest. I will definitely stay here again.

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank QuietmanTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2013

This is by far our favorite hotel when traveling for business around the state. We have to leave very early and they made up a to go bag for us even though that is not the policy on weekends. The room was spotless the beds and pillows comfy, the staff friendly and very helpful. We already made reservations for next year.

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank connie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013

After our great time in Lake Geneva we decided to stay at another Comfort Suites in Burlington iowa for a 50th high school reunion. It was just as good this time around. Clean, great service, and free breakfast. We booked for 2 nites but had to leave one day early, but no problem. They refunded our 2nd nite with no hassle.

Will stay at Comfort Suites whenever we can.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Ron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Burlington
2.4 mi away
Holiday Inn Express Burlington
2.3 mi away
Catfish Bend Inn & Spa
Catfish Bend Inn & Spa
#3 of 11 in Burlington
137 reviews
2.3 mi away
AmericInn West Burlington
AmericInn West Burlington
#1 of 11 in Burlington
15 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Fairfield Inn & Suites Burlington
2.4 mi away
Howard Johnson Burlington
Howard Johnson Burlington
#8 of 11 in Burlington
656 reviews
24.3 mi away
Best Western Mt. Pleasant Inn
Best Western Mt. Pleasant Inn
#2 of 5 in Mount Pleasant
212 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Burlington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Burlington

Address: 1780 Stonegate Center Dr, Burlington, IA 52601-1581
Phone Number:
Region: United States > Iowa > Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Burlington
Price Range: £70 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Burlington 3*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, getaroom.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Comfort Suites Burlington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Burlington Hotel Burlington
Burlington Comfort Suites
Comfort Suites Burlington Iowa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing